Clinical Concierge - NCT with MA/LVN - Full time, Days

Texas Health Resources, Inc.; Frisco (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated Clinical Concierge to join their team in Frisco. This full-time role involves providing exceptional customer service to patients and visitors in an Urgent Care Clinic setting. As a vital member of the care team, you will assist with both front and back-office duties while floating across multiple locations. If you have a passion for healthcare and a commitment to enhancing patient experiences, this is your chance to make a meaningful impact in a supportive environment.

Qualifications

• Must be a certified Medical Assistant or Licensed Vocational Nurse.
• Strong customer service skills required for patient interaction.

Responsibilities

• Provide outstanding customer service in the Urgent Care Clinic.
• Assist with clinical functions and work closely with the care team.

Skills

Customer Service

Clinical Assistance

Front Office Duties

Back Office Duties

Education

Medical Assistant Certification

Licensed Vocational Nurse (LVN)

Job description

Clinical Concierge- NCT with MA/LVN - Frisco

Bring your passion to Texas Health so we are Better + Together

Location: 2552 W. Eldorado Pkwy. Suite 550, Frisco, Texas 75033 (This position requires floating)

Works hours: Full-Time, 3-12-hour shifts a week, 7:45 AM - 8:15 PM

What you’ll do:

1. Be our “clinical concierge” providing outstanding customer service as you guide our patients and visitors through their entire experience in the Urgent Care Clinic.
2. Be a vital member of the care team assisting with clinical functions including front and back-office duties and working closely with the provider and other clinical team members.
3. This position will float across multiple Texas Health Urgent Care locations.