Clinical Concierge - NCT with MA/LVN - Full time, Days

Texas Health Resources, Inc.; Allen (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Clinical Concierge to provide exceptional customer service in an urgent care setting. This role involves guiding patients through their experience, assisting with clinical functions, and supporting the healthcare team. If you are passionate about patient care and thrive in a dynamic environment, this opportunity is perfect for you. Join a team that values collaboration and dedication to improving health outcomes in the community. Your contributions will make a significant impact on patient experiences and the overall success of the clinic.

Qualifications

• Experience in customer service and clinical assistance is essential.
• Certification as a Medical Assistant or LVN is required.

Responsibilities

• Provide outstanding customer service as a clinical concierge.
• Assist with clinical functions and float across multiple locations.

Skills

Customer Service

Clinical Assistance

Front and Back Office Duties

Education

Medical Assistant Certification

Licensed Vocational Nurse (LVN)

Job description

Clinical Concierge- NCT with MA/LVN - Allen

Bring your passion to Texas Health so we are Better + Together

Locations currently hiring: 805 W. McDermott Dr. suite 200, Allen, Texas 75013

Work hours: Full-Time, 3-12-hour shifts a week, 7:45 AM - 8:15 PM

What you’ll do:

1. Be our “clinical concierge” providing outstanding customer service as you guide our patients and visitors through their entire experience in the Urgent Care Clinic.
2. Be a vital member of the care team assisting with clinical functions including front and back-office duties and working closely with the provider and other clinical team members.
3. This position will float across multiple Texas Health Urgent Care locations.