Clinical Concierge Medical Assistant-North float

Indigo Health; Renton (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Indigo Health is seeking a Clinical Concierge Medical Assistant I to enhance patient care in a collaborative clinic environment. This role involves coordinating care, providing excellent customer service, and supporting clinical staff in achieving optimal patient outcomes. The position requires a Washington State Medical Assistant Certification and offers competitive pay and flexible scheduling.

Benefits

Flexible schedule to pursue personal passions

Team-based care model

Technology-enabled modern clinic environment

Tuition assistance

Qualifications

• Minimum one (1) year experience preferred.
• Exceptions for externship or residency with active or pending WA DOH MA-R certification within 7 days of hire.

Responsibilities

• Collaborate with physicians and staff for health care outcomes.
• Ensure patient autonomy and dignity.
• Create a supportive environment for patients.

Skills

Patient advocacy

Collaboration

Customer service

Education

Washington State Medical Assistant-Certified (MA-C)

Current BLS Certification

Job description

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: .9, Shift: Days, Schedule: Days

Position Summary

The Clinical Concierge Medical Assistant I is an opportunity to expand your role in health care by performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will collaborate with your team to ensure the best health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform various functions within the clinic requiring specialized knowledge and resource integration.
• Advocate for ethical and holistic care, promoting the autonomy, dignity, and health of patients from diverse backgrounds.
• Create and maintain a safe and supportive environment for patients.

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification or obtain through in-house training
• Minimum one (1) year experience preferred
• Exceptions for externship or residency with active or pending WA DOH MA-R certification within 7 days of hire; WA MA-C license within 45 days of hire

Idaho State Requirements:

• Current CMA certification by AAMA, NHA, or NCCT
• WA state MA-C or MA-R license required with endorsement by Indigo within 30 days
• Current BLS Certification or obtain through in-house training
• Minimum one (1) year experience preferred
• Exceptions for externship or residency with active or pending WA DOH MA-R certification within 7 days of hire

Benefits

• Flexible schedule to pursue personal passions
• Team-based care model with no patient panels
• Technology-enabled modern clinic environment
• Competitive earning potential with incentives, bonuses, and tuition assistance

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. The pay scale ranges from $24.58 to $35.36 USD, influenced by experience, skills, and certifications. Pay may vary if associated with a union contract.

Associated benefit information can be viewed here.