Clinical Concierge Medical Assistant, North Float Pool

MultiCare Health System; Renton (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking urgent care provider dedicated to transforming healthcare experiences. As a Clinical Concierge Medical Assistant, you will play a vital role in delivering patient-centered care, collaborating with a passionate team, and ensuring the best health outcomes. Enjoy a flexible schedule, competitive pay, and a supportive work environment that values your contributions. This is your opportunity to make a real difference in the community while pursuing your professional passions. Embrace a modern clinic environment designed for today's healthcare challenges.

Benefits

Flexible Schedule

Team-based Care Model

Modern Clinic Environment

Unique Earning Potential

Tuition Assistance

Customer Experience Bonuses

Sign-on Bonuses

Qualifications

• 1+ year experience in a medical facility preferred.
• Ability to create a supportive environment for diverse patients.

Responsibilities

• Collaborate with healthcare staff to ensure optimal patient outcomes.
• Perform clinical tasks within MA-C license scope.

Skills

Patient Customer Service

Clinical Coordination

Ethical Care Advocacy

Knowledge of Medical Standards

Education

Washington State Medical Assistant-Certified (MA-C)

Current BLS Certification

CMA Certification by AAMA, NHA, or NCCT

Job description

Clinical Concierge Medical Assistant, North Float Pool

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 0.9 Shift: Day Schedule: 3 x 12-hour shifts

Position Summary

The Clinical Concierge Medical Assistant I is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work in high collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification or obtain through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire; WA State Medical Assistant- Certified (MA-C) license within 45 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA, or NCCT
• WA state MA-C license, or WA state MA-R license required with endorsement by Indigo within the first 30 days of employment
• Current BLS Certification or obtain through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire

A Better Way to Work in Health Care

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team-based care model: Be part of a team dedicated to excellence — for our customers and for each other. No patient panels.
• Modern clinic environment: Technology-enabled clinics designed for today's clinician and clinical staff.
• Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefits

We offer a comprehensive benefits package, including a competitive salary, medical, dental, and retirement benefits, and paid time off. The pay scale ranges from $24.58 to $35.36 USD, influenced by factors such as skill set, experience, and certifications. If associated with a union, pay will reflect the appropriate step on the pay scale based on experience.

Associated benefit information can be viewed here.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

Please apply directly for this job at the employer’s website.