Clinical Case Manager

Young World Physical Education; Springfield (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

The Center School Based Services – Springfield/Holyoke, MA is seeking a Clinical Case Manager to provide intensive counseling and support to students in a school setting. The role involves group therapy, case management between school and home services, and collaboration with classroom teams.

Requirements include a Master’s degree in Social Work, Psychology, or related field and an MA license in a clinical field (LMHC, LCSW, LICSW) or license eligibility with a plan within one year; 2+ years of

Qualifications

• Master’s degree in Social Work, Psychology or related field is required.
• MA license in a clinical field (LMHC, LCSW, LICSW) is required or license-eligible with plan within one year.
• Minimum 2 years of experience in counseling or related clinical settings.

Responsibilities

• Provides direct clinical services, e.g., individual and/or group therapy as outlined in IEPs and treatment plans.
• Primary contact for parents/guardians; offers family outreach when needed.
• Manages case calls and documentation; coordinates attendance and home visits as required.
• Develops individual treatment plans/behavioral plans and attends school meetings.
• Provides emergency clinical services including referrals for psychiatric crises.
• Liaises with outside agencies and school personnel; represents program at meetings.
• Oversees annual intake packets for students on caseload.
• Arranges appointments and accompanies students to psychiatry visits when needed.
• Writes clinical summaries, case notes, IEP goals, and progress reports as requested.

Skills

Counseling

Group therapy

Case management

School collaboration

Education

Master's degree in Social Work, Psychology, or related field

Job description

Job Title: Clinical Case Manager

Organization: The Center School Based Services – Springfield/Holyoke, MA

Job Details

Job ID: 5837408

Application Deadline: Posted until filled

Posted: Jul 16, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

School Based Services (SBS), part of the Positive Regard Network, invites applicants to apply for an anticipated opening for a Clinical Case Manager (CCM) position to provide intensive counseling and support to students in a school setting through group therapy, case management between school and home/ancillary services, and support to the classroom team. This anticipated position would be scheduled 30 hours per week, Monday-Friday, generally working August through June during the school year, as a 10 month position, working in a public school setting.

The position requires a Master’s degree in Social Work, Psychology, or related field; MA license in a clinical field (LMHC, LCSW, LICSW) required (or license eligible with a professional development plan for licensure within one year), along with considerable experience in the field of counseling (2+ years in a diverse clinical setting).

Position Responsibilities

• Provides direct clinical service, e.g., individual and/or group therapy as outlined in Individual Education Plans (IEPs) and treatment plans of students.
• Primary contact for parents/guardians. Balance a professional relationship with the understanding that they are the primary support for the student’s school-to-home relationship. Provides family outreach as needed.
• Makes and receives all case calls with parents/guardians and other tertiary providers. Oversees all case call documentation of assigned students. This includes daily attendance and completing home visits when students are not present in school for a number of days in a row (usually accompanied by another staff member as well).
• Develops individual treatment plans/behavioral plans for each student on caseload and establishes clinical treatment goals and objectives to be included in overall service plan for each student. Attends in-school meetings with all team members to create plans to assist students to be successful each day.
• Provides emergency clinical services including referrals based on psychiatric crises.
• Liaisons with outside agencies and authorities, including social services organizations and school district personnel, and represents the school professionally at community meetings and events, including court, conferences, etc., as needed.
• Oversees that intake packets are completed once a year for the students on their caseload.
• Arranges appointments for students as appropriate and needed. This may include accompanying students to school psychiatry appointments.
• Writes clinical summaries, case notes, IEP goals/benchmarks, progress reports, discharge summaries/transition plans and other clinical reports as requested or as needed. This can also include preparing clinical updates for presentations at district team meetings and attending all team meetings.
• Facilitates ongoing communication and attends morning and afternoon staff meetings and/or treatment/behavior planning meetings as needed and available. Consults with and maintains ongoing communication with Site Administrator, Educational Administrator, Teachers, Floor Manager, and/or Lead Interventionists, as appropriate. Informs staff of outside issues in a timely manner.
• Participates in scheduled supervision, training and staff meetings. Plans and provides training for school staff as needed or requested.
• Adheres to professional license standards while upholding the school model of treatment.
• Maintains professional licensure and participates in conferences, workshops or other courses for professional development.
• Supervises college interns as assigned.
• Initiates, organizes and manages 51A paperwork when necessary and in a timely manner, upholding confidentiality in its highest regard. All consideration of filing of 51A’s must be communicated to and consulted with the Director prior to filing.
• Maintains organization and upkeep of charts/files as requested.
• Mentors, trains and role models for new staff including assisting with new staff orientation as requested.
• Assists with interventions as needed.
• Assists students in the classroom setting when appropriate and needed.

Submit letter of interest, updated resume and copy of current license to:

Mail to Human Resources, Center School, 1913 Northampton Street, Holyoke, MA 01040; fax to 413-533-5595, or via email to [e-mail]

Position Type

Full-time

Job Categories

• Special Education > Alternative Learning Environment
• Special Education > Autism
• Special Education > Emotionally Disabled
• Special Education > General Special Education
• Special Education > Learning Disabled
• Special Education > Mentally Disabled
• Special Education > Mild/Moderate Disabilities
• Special Education > Multiple Disabilities
• Student Services > Social Worker

Welcome to School Based Services

School Based Services focuses on creating public-private partnerships, enabling cost-effective educational options within the public school districts for special needs students, at-risk students, alternative education programs and schools involved in changing their school culture. School Based Services staff work cooperatively with district personnel to create safe, civil learning environments that promote increased school attendance, increased academic performance, improved student behavioral controls and enhance positive parent and community communication and support.

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Master degree preferred.
• Citizenship, residency or work visa required

Contact Information

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