Clinical Case Manager

PRC; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short/long-term disability

Life insurance

Employer-matching contributions to 403(b) retirement

Generous paid time-off

Job summary

PRC, based in San Francisco, is seeking a Clinical Case Manager responsible for providing case management and clinical services to clients facing mental health and substance use challenges. The role involves individual counseling, group therapy, and crisis intervention services.

Qualified candidates must be California Licensed or License Eligible and have at least two years of clinical experience. PRC offers a comprehensive benefits package, including medical, dental, and vision insurance, alongside generous paid time-off and professional development opportunities.

Qualifications

• Two years clinical experience working with adults with a history of homelessness or mental health/substance use disorder.
• Knowledgeable about San Francisco community resources that serve our population preferred.
• Exceptional verbal and written communication skills.
• Willingness to work non-traditional hours as necessary.
• Must maintain First Aid and CPR Certifications.

Responsibilities

• Provides individual behavioral health counseling and case management.
• Provides group therapy and rehabilitation designed to support residents.
• Coordinates with providers to support residents in accessing primary medical care.
• Conducts initial psychosocial assessments and develops individualized treatment plans.
• Responds to mental health crises and provides immediate access to services.

Skills

Behavioral health counseling

Group therapy

Crisis intervention

Documentation skills

Communication skills

Education

California Licensed or License Eligible LCSW, LMFT, Psy.D., ASW, AMFT, LPCC, APCC

Tools

Electronic medical record systems

Microsoft Office

Job description

PRC Baker Places is a non‑profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co‑occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.

Mission Statement

Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us

Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.

Clinical Case Manager

Department: Baker Places - Headquarters Office and Programs

Reports to: Chief Clinical Officer

Position Overview

The Clinical Case Manager provides case management and clinical services to HomeRise clients. The primary emphasis of this position is to provide case management, therapy, crisis, and assessment services to adults with mental health, substance use disorder and homelessness‑related issues in supported housing settings.

Primary Duties and Responsibilities

• Provides individual behavioral health counseling and case management.
• Provides group therapy and rehabilitation designed to support residents.
• Coordinates with other providers to support residents in accessing primary medical care.
• Provide outreach to HomeRise residents who may otherwise not access services by traveling to their supportive housing locations and providing on‑site services.
• Refers residents as needed for mental health and/or substance use disorder treatment.
• Conducts initial psychosocial assessments and develops individualized treatment plans and adjusts as needed.
• Documentation quality and timeliness must meet agency standards.
• Provide culturally competent services using harm reduction and trauma informed principles.
• Provide consultation to staff regarding best practices, symptom management, mental health conditions and crisis intervention strategies.
• Responds to mental health crises; provides immediate access to services, de‑escalates, and follow‑up care.
• Maintain a productivity target of 16 hours of services per week.
• Participate in agency and outside meetings, committees and workgroups.
• Performs rotating on‑call and other duties as assigned.

Minimum Qualifications

• California Licensed or License Eligible LCSW, LMFT, Psy.D., ASW, AMFT, LPCC, APCC.
• Two years clinical experience working with adults with a history of homelessness or mental health/substance use disorder.
• Knowledgeable about San Francisco community resources that serve our population preferred. Strong practical and theoretical foundation in clinical MH/SUD evidence‑based best practices. Must possess exceptional verbal and written communication skills.
• Proficiency in electronic medical record systems and Microsoft office platform.
• Willingness to work non‑traditional hours as the job necessitates.
• Must maintain First Aid and CPR Certifications.

Salary and Benefits

• This is a full‑time, exempt position. PRC offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long‑term disability, life insurance, employer‑matching contributions to 403(b) retirement, generous paid time‑off, California Bar dues, and professional development.