Case Manager - AILP (Waitlist)

PRC; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long-term disability

Short-term disability

Flexible Spending Account

Employee Assistance Program

Retirement Plan

Generous Paid Time Off

Job summary

PRC Baker Places in San Francisco seeks a Case Manager to conduct assessments, plan care, and link clients with rehabilitation and support services. You will provide direct services in co-op settings, crisis de-escalation, and group counseling, handling Medi-Cal documentation and timely charting.

Responsibilities include developing treatment plans on admission and annually, documenting medical necessity, and coordinating with LPHA for approvals.

Qualifications

• MHRS: Associate Degree with 6 years of direct experience.
• Bachelor Degree with 4 years of direct client experience.
• Master Degree (MSW/MFT/LPCC/PhD/PsyD) with 2 years of direct service.

Responsibilities

• Assess clinical needs on admission and annually using standardized tools.
• Develop individualized treatment plans in collaboration with clients.
• Document medical necessity and LPHA co-signature in a timely manner.
• Facilitate admission/discharge into the co-op program with proper paperwork.
• Lead and document weekly counseling and group sessions as assigned.

Skills

Communication skills

Evening/weekend availability

Crisis de-escalation

Education

Associate degree + 6 years experience

Bachelor's degree + 4 years direct work with clients

MSW / MFT / LPCC / Ph.D. / Psy.D + 2 years direct service

Tools

Electronic Medical Records

Job description

PRC Baker Placesis a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.

Mission Statement:Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us:Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.

Program: AILP Active WAITLIST

Position Overview:

The role of the case manager is to conduct assessments, monitoring, planning, advocacy and linking of Baker Places clients with rehabilitation and support services. Case Managers provides direct service to clients living in the Baker Places Co-op program. Clients in our programs struggle with mental health, substance use disorder and other healthcare related challenges. Case Managers provides a variety of billable outpatient services both on-site at the client’s residence and at our outpatient group site. Case Managers are also proficient in crisis de-escalation and interventions. The Case Manager has experience managing caseloads, Medi-Cal mental health documentation, facilitating clinically focused groups and individual counseling.

Primary Duties and Responsibilities:

• Responsible to assess the clinical needs of clients on admission and annually utilizing the Adult Needs and Strengths Assessment tool for BSLP clients and utilizing the SFDPH-MRD-90.
• Responsible for the development, in collaboration with each caseload client, an individualized treatment plan of care on admission and annually based on needs identified by assessment.
• Must have knowledge and experience in the documentation of ‘medical necessity’ for continuation of mental health treatment.
• Responsible for ensuring documentation requiring LPHA (licensed practitioner of the healing arts) co-signature/approval is submitted to LPHA in a timely and accurate manner.
• Facilitate assigned client admission into co-op program ensuring all required admission documentation is completed in a timely and accurate manner.
• Facilitate assigned client discharge from co-op program ensuring all required discharge documentation is completed in a timely and accurate manner.
• Facilitate outpatient Medi-Cal billable groups including but not limited to: community living skills, relapse prevention, vocational/education assessment and training referral readiness, basic healthcare and wellness, mindfulness and early recovery skills, substance use disorder education, HIV/AIDS diagnosis education and disease management and mental health symptom management.
• Documents clearly and consistently in client electronic medical record for AILP and in hard copy chart for BSLP all individual, group, crisis, collateral, plan development, case management and other billable services within 48 working hours of service delivery.
• Must submit all billable services to agency data and claims department accurately within 48 working hours of service delivery.
• Provide referrals to community providers as client requests and as identified in plan of care.
• Coordinates and participates in case conferences with community service providers as needed.
• Maintain time sensitive documentation in client charts such as annual updates for client financial, insurance and regulatory form updates.
• Calculate client fees in collaboration with client and the Housing and Benefits Manager.
• Facilitate and document weekly house meeting at all caseload addresses.
• Ensures clients maintain their co-op in a safe and sanitary condition. Assists clients in maintaining their environment of care. Reports any property/co-op problems to the Housing and Benefits Manager.
• Conduct and document weekly individual counseling sessions with all caseload clients.
• Rotate on-call after hour’s co-op program coverage with other case managers.
• (Weekday evening/weekend/holiday) – Stipend available.
• Must have ability to work some evenings and weekends occasionally for client programming/services.
• Other related duties and responsibilities as assigned.
• Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.

Minimum Qualifications:

• MHRS Requirements:
• Associate Degree and 6 years of required with 2 of the 6 years of experience earned after degree attained.
• Bachelor Degree and 4 years of experience in direct work with clients. Can use graduate education year for year for experience requirement.
• Master Degree---must be MSW, MFT, LPCC or Ph.D./Psy.D (PhD & Psy.D will require waiver).And 2-years experience of direct service delivery. Can use up to 2-years of graduate education for experience requirement.
• Knowledge of electronic medical records preferred
• Experience performing billing for services, i.e. Medi-cal outpatient program, hospital insurance, third party.
• Two years of caseload management experience within the last 5 years.
• Able to navigate several flights of stairs many times a day.
• Able to physically respond to clients' needs in the event of a crisis.
• Good verbal and written communication skills required.
• Must have valid covid-19 vaccination card.

EXCELLENT BENEFITS:

Medical, Dental, Vision, Life Insurance, Long term and Short Term disability, Flexible Spending, Employee Assistance Program, Employer Sponsored Retirement Plan, Generous Paid Time Off.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We encourage all candidates to apply for any open position for which they feel qualified. Baker Places, Inc. is an equal opportunity employer.

To safeguard the health and well-being of our employees and clients PRC Baker Places requires the following steps regarding Covid 19 vaccination.. All employees must take all necessary steps to be fully vaccinated as a condition of employment, unless a reasonable accommodation is approved.