Clinical Case Manager

MGA Homecare; Raleigh (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

MGA Homecare in Raleigh, NC seeks a Clinical Case Manager to supervise home health staff, ensure compliance with healthcare regulations, and coordinate patient care plans. You will train clinicians, oversee documentation, and support patient families while maintaining high-quality clinical standards.

This role emphasizes leadership, communication, and adherence to agency policies. The position requires RN licensure with possible BSN preference, and experience in home health or acute care

Qualifications

• Current state license as a Registered Nurse (RN).
• Strong supervisory and interpersonal skills.
• Detail oriented with good organizational and time management skills.
• Knowledge of cost management for clinical services.

Responsibilities

• Supervise all home care personnel as assigned.
• Ensure compliance with state/federal regulations.
• Coordinate communication for patient Plan of Care implementation.
• Instruct/train on clinical skills and procedures as needed.
• Direct supervision of field LVNs/LPNs/RNs per state guidelines.
• Provide support and education to patients and families.
• Report incidents and collaborate with Clinical Supervisor/Director.

Skills

Leadership

Supervisory skills

Interpersonal skills

Time management

Detail oriented

Cost management

Education

BSN preferred

Job description

Clinical Case Manager

Job Overview

Duties and Responsibilities

• Ensures supervision of all home care personnel, as assigned:


• Enforces/ demonstrates compliance with State/ Federal regulations.


• Ensures effective communication to coordinate the implementation of each patient’s Plan of Care.


• Instruct, train, and re-educate on clinical skills/procedures when necessary.


• Responsible for direct supervision of field LVNs/LPNs/RNs per State guidelines.


• Provides support, guidance, and education to patients/patient families and or caregivers to maintain optimal physical and emotional wellbeing.


• Communicates all occurrences and other pertinent information to the Clinical Supervisor/Director of Clinical Services.


• Ensures any observed or suspected child/adult abuse, neglect, or exploitation is reported to proper authorities as mandated as a health professional.


• Collaborates with Clinical Supervisor and Director of Clinical Services to resolve client/clinical concerns in a timely manner.

Office Responsibilities to Ensure and/or Facilitate the following

• Develops and implements the treatment plan for each patient under the direction of physician. Completes all clinical documentation in timely manner, including admissions, recertification’s, resumptions of care, accurately and ensures that documentation meets all requirements per agency policies and State regulations.


• Reviews clinical documentation to ensure it is complete and reflects skilled services to meet payer source requirements for reimbursement.


• Interviews and evaluates potential clinical field staff to ensure competency in order to promote appropriate/safe patient care.


• Complies and participates in the continuing quality improvement by appropriately reporting of incidents, injuries, infection and all components of the risk management program.


• Participates in agency sponsored continuing education in-services and conferences to maintain own clinical competency.


• Supports and executes the mission, ethics, and goals of the company effectively.
  
  
  • Represents themselves in a positive and professional manner in the company and community.
  
  
  • Adheres to dress code with a clean and neat professional appearance.
  
  
  • Reports on time and as scheduled in order to complete work within designated time.
  
  
  • Adheres to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.
  
  

Clinical Manager Oversight

• Making patient and personnel assignments;


• Coordinating patient care;


• Coordinating referrals;


• Assuring that patient needs are continually assessed; and


• Assuring the development, implementation, and updates of the individualized plan of care.

Qualifications

• Current state license as a Registered Nurse, BSN preferred.


• Minimum of two years of nursing experience in a Home Health or Acute setting preferred.


• Demonstrate leadership capabilities with strong supervisory and interpersonal skills.


• Detail oriented, flexible, good organizational and time management skills.


• Knowledge of cost management for clinical services.


• Current CPR card and Current health certificate as applicable.


• Current state driver’s license and automobile insurance.

#IND123

Additional Job Description Information

EEO Statement:

MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.