Clinical Case Manager

Alexander Jewish Family Service; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Alexander Jewish Family Service in Houston, TX seeks a Clinical Case Manager to deliver trauma-informed clinical and case management services for individuals and families facing mental health challenges. The role emphasizes resource navigation, care coordination, and culturally responsive care across home and community settings.

Minimum qualifications include an MSW and current LCSW licensure. A strong focus on documentation, interdisciplinary teamwork, and client-centered interventions is

Qualifications

• This role requires trauma-informed clinical and case management skills.
• Experience diagnosing mental health and substance use disorders using DSM-5 criteria is preferred.
• Strong documentation, collaboration, and community resource navigation are essential.

Responsibilities

• Conduct initial assessments and provide brief intervention and follow-up.
• Coordinate care with internal programs and external providers.
• Develop individualized treatment plans reflecting diagnosis and goals.
• Provide home or community-based visits when needed.
• Maintain timely and accurate documentation per agency standards.

Skills

Trauma-informed care

DSM-5 diagnosis

Case management

Interdisciplinary teamwork

Documentation

Client-centered care

Education

MSW

LCSW

Job description

Clinical Case Manager, Coaching & Case Management

Job Purpose

This position provides trauma-informed clinical and case management services to individuals and families impacted by mental health challenges. Assisting with resource navigation and guidance to ensure goals are met while navigating mental health challenges.

Duties and responsibilities

• Conduct timely initial assessments and provide brief intervention, stabilization, referral, and follow-up.
• Extensive resource navigation and documentation skills.
• Coordinate and exhibit excellent note taking and service record tracking.
• Conduct comprehensive clinical assessments and provide DSM-5 diagnoses when appropriate.
• Provide psychotherapy interventions for individuals,couples, families, and groups.
• Develop individualized treatment plans reflecting diagnosis,client needs, and treatment goals.
• Provide trauma-informed, culturally responsive care forclients experiencing mental health challenges, co-occurring disorders, or behavioral concerns.
• Coordinate care with internal programs and external providers, including mental health, employment, medical, and social service agencies, when appropriate and with signed releases of information.
• Provide referrals and assist clients in accessing communityresources, if needed.
• Collaborate with community partners when necessary
• Provide home or community-based visits to individuals and families, if needed.
• Respond to urgent community requests and situations,including occasional after-hours support when necessary.
• Participate in CQI activities (Program goals setting,measurement selection, data collection, impacts tracking, quarterly report onCQI)
• Tracks grant deliverable for related fundings
• Maintain a weekly caseload of billable sessions as determined by program expectations.
• Accommodate walk-in clients when possible.
• Create and deliver community education, training, orpresentations.
• Maintain timely and accurate documentation in accordance with agency policies and professional standards in a timely manner.
• Processand respond to medical record requests, ensuring compliance with confidentiality laws and agency procedures.
• Attend staff meetings, clinical and case management consultations, and training asrequired.
• Participate in supervision and professional development activities.
• Maintain professional and ethical standards consistent with licensing and agency policies.

Education

• Master’s Degree in Social Work, Counseling, or a related behavioral health field.

Licensure

• Current LCSW

Required Skills and Experience

• Experience diagnosing mental health and substance use disorders using DSM-5 criteria.
• Experience providing psychotherapy to individuals, families, and groups.
• Experience providing trauma-informed and client-centered interventions.
• Familiarity with community resources and referral processes.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work collaboratively within interdisciplinary teams.
• Ability to work independently and manage a caseload effectively.
• Experience assisting individuals in accessing services, completing forms, determining eligibility, and connecting with internal and external services resources.
• Experience in case management or grant-funded programs.

Working conditions

In performing the duties of this position, the employee must be able to have sufficient bodily mobility to accomplish essential functions of the job. Requires bending, stooping, stretching, and some lifting. Fine motor skills are required for typing, documentation, and report writing. This position involves a combination of office-based work and community-based services, including visits to client homes or care facilities when appropriate. Work conditions may occasionally include evening or weekend hours, community outreach activities, and working with individuals experiencing emotional distress or crisis situations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Physical requirements

This role may require periods of standing, driving to community locations, and occasional lifting of materials used for trainings or outreach activities.