Young Adult Community Case Manager

Center for Life Management; Derry (NH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

403(b) Retirement Savings Plan

Mileage reimbursement

Cell phone and laptop provided

Professional development scholarship

Flexible work schedule

Job summary

Center for Life Management (CLM) seeks a Young Adult Community Case Manager to provide care planning, resource coordination, and community-based counseling for clients aged 15-26 with mental health needs.

The role emphasizes collaboration with a multidisciplinary team, crisis intervention when needed, and thorough documentation. A relevant degree and direct service experience are preferred, with strong communication and organizational skills essential.

Qualifications

• Bachelor’s degree preferred with relevant field
• Associate’s degree with minimum two years direct service in a related field may qualify
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations
• Proficient computer skills, specifically with all Microsoft Office applications
• Ability to document effectively and efficiently in clinical work
• Ability to navigate an electronic health record system
• Ability to work as part of a clinical team while also being self-directed

Responsibilities

• Provide care planning and service monitoring for clients aged 15-26
• Assist clients with applying for and maintaining medical coverage
• Provide outreach, advocacy, coordination and resource identification
• Deliver home, school, or community-based counseling support
• Provide Therapeutic Behavioral Services to develop coping strategies
• Engage families with training and counseling for resiliency and recovery
• Conduct crisis intervention when needed and ensure safety
• Document services promptly and accurately
• Collaborate with treatment teams and external providers
• Maintain professionalism and confidentiality per agency and state standards

Skills

Clinical judgment

Communication skills

Team collaboration

Multi-tasking

Organizational skills

Self-directed

Education

Bachelor’s degree preferred

Associate’s degree with 2+ years direct service experience

Tools

Microsoft Office

Electronic Health Record (EHR) system

Job description

Description

Fulfill your purpose at CLM: ++https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ++

CLM provides the area’s most comprehensive array of mental health services for children and their families. Our multi-disciplined treatment team works with individuals ages 15-26 who experience mental illness, serious emotional difficulties and first episode psychosis. The Young Adult Community Case Managerprovides care planning, resource identification, benefit coordination, service monitoring, and community-based counseling support to assist clients with improving symptoms and behaviors that otherwise interfere with age appropriate development, functioning and wellness goals. This is a full time, 40 hour per week position.

++Major Functional Areas and Description of Duties++

• Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes.
• Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment.
• Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services.
• Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
• Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client’s resiliency and recovery toward treatment goals.
• Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community.
• Provide timely documentation on each service delivered.
• Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around family systems approach is provided to the client.
• Providesetcase management contacts per month and functional support services per week. Eligible for incentive pay upon exceeding productivity expectation.
• Serve on appropriate committees, both internal and external, as determined by supervisor.
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients.
• Execute all required services and documentation in accordance with agency policies and federal/state standards.
• Maintain professional memberships, licenses, accreditation, certifications, etc.
• Represent CLM in a professional and appropriate manner in all settings.
• Perform all other duties as assigned by supervisor.

++Physical Demands and Working Conditions++

Half of the work will be visiting clients in the community and also in their homes. The other half will be office based. The ability to actively engage with children and conduct interactive play within a therapeutic setting is required. Manual dexterity is needed to use computers. The ability to sit for extended periods of time is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required.

++Benefits++

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short- and Long-Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

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Requirements

++Qualifications and Skills++

• Bachelor’s degree preferred however an Associate’s degree along with a minimum of two years of direct service in a related field may qualify.
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
• Proficient computer skills, specifically with all Microsoft office applications.
• Ability to document effectively and efficiently in course of clinical work.
• Ability to navigate an electronic health record.
• Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision.
• Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services.
• Effective communication skills, organizational skills, and ability to multi-task.