Clinical Care Specialist

Arizona Department of Child Safety; Phoenix (AZ); Vor Ort; USD 46.000 - 56.000; Vollzeit

Benefits dieser Stelle

Affordable medical insurance

Dental insurance

Life insurance

Short-term disability insurance

Top-ranked retirement plans

10 paid holidays

Zusammenfassung

Arizona Department of Child Safety is seeking a Clinical Care Specialist to coordinate statewide health care services for children in out-of-home care, integrating physical and behavioral health within the DCS CHP framework.

The role advances access to care, policy adherence, and system navigation for providers, guardians, and partners. A Bachelor’s degree in social work or related field plus relevant experience is preferred.

Qualifikationen

• Experience with assessing disposition and making independent judgments using critical thinking.
• Excellent verbal and written communication with internal and external stakeholders.
• Ability to work independently and manage high-volume requests.

Aufgaben

• Responds to stakeholder requests for support or care coordination to promote timely service delivery.
• Provides technical assistance and advocacy as part of the CHP System of Care team.
• Manages CHP System of Care projects and coordinates action plans.
• Keeps up-to-date with AHCCCS, DCS CHP policies, and applicable laws and standards.
• Performs additional duties as assigned related to the position.

Kenntnisse

Assessment

Communication

Independent work

Prioritization

Ausbildung

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Jobbeschreibung

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Clinical Care Specialist

Job Location:

COMPREHENSIVE HEALTH CARE

3003 Central Ave Phoenix, AZ 85012

Posting Details

Salary: $24.8232 HRLY/$51,632.26 Salary

Grade: 19

Closing Date: October 17, 2026

Job Summary

This Clinical Care Specialist performs statewide care coordination activities to service providers, community partners, and guardians of children and youth in out of home care throughout their involvement with DCS. This position supports the delivery of integrated (physical health and behavioral health) health care and resolution of concerns pertaining to access to health care services and system navigation within the Department of Child Safety Comprehensive Health Plan (DCS CHP) in accordance with the Arizona Twelve Principles of the children's system of care.

Job Duties

• Responds to internal and external stakeholder requests for support or care coordination for child-specific or system related needs to promote timely and effective operation of DCS CHP and Mercy Care DCS CHP within standards of care. Develops professional partnerships with internal and external colleagues. Organizing and managing a high-volume email inbox while responding timely, in accordance with process and policy.
• Provides technical assistance, support, and advocacy as part of a member of the CHP System of Care team to support care coordination and care management activities for the delivery of physical and behavioral health care for children involved with DCS.
• Manages CHP System of Care projects, coordinating action plans, amongst DCS CHP team members.
• Maintains up-to-date knowledge of Arizona Cost Care Containment System (AHCCCS), DCS and DCS CHP policies and procedures and Current and emerging laws, regulations, and professional standards at the federal, state, and local levels, and the ability to apply relevant guidelines and best practices to ensure compliance and high-quality service delivery.
• Other duties as assigned as related to the position.

Knowledge Of

Knowledge, Skills & Abilities (KSAs):

• Applicable laws and regulations
• Government (Medicare, Medicaid, Supplemental Security Income (SSI), and Social Security Disability Insurance (SSDI) and insurance benefits including AHCCCS Medical Policy and Contractors Operations Manuals
• Current and emerging laws, regulations, and professional standards at the federal, state, and local levels, and the ability to apply relevant guidelines and best practices to ensure compliance and high-quality service delivery

Skills In

• Assessing, determining, and evaluating appropriate disposition and making independent judgments based on critical thinking skills and expertise
• Demonstrating professional behavior, promoting cooperation and team building
• Communicating effectively and professionally using all modalities i.e. technology, written, and verbal with internal and external stakeholders in a way that is both clear and concise

Ability To

• Work independently with minimal direction
• Anticipate and organize work flow
• Work with a high volume request for assistance or information
• Deal effectively with rapidly changing priorities and follow through on responsibilities

Selective Preference(s)

The selected candidate must possess a Bachelor’s degree in social work, psychology, sociology, or a related field, as well as 1–2 years of experience using Microsoft Office.

Pre-Employment Requirements

Employee must obtain and maintain clearance of the DCS Central Registry. Employee must obtain and maintain an Arizona Fingerprint Clearance Card. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred compensation plan
• Wellness plans

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.