Clinical Care & Office Operations Specialist (RN/LPN/CMA)

Springfield Clinic; Springfield (AL); On-site; USD 48,000 - 64,000; Full time

Job summary

Springfield Clinic is seeking a Flex Clinical Staff member responsible for patient care according to the patient population's needs and for managing the daily operations of the office.

This role supports physicians by obtaining medical information, assisting examinations, administering treatments, coordinating orders, ensuring HIPAA confidentiality, and providing patient advocacy and emotional support while upholding OSHA policies and the clinic's Code of Conduct.

Qualifications

• Educated as CMA, LPN or RN by an approved program.
• Current licensure in Illinois or CMA certification.
• CPR certification per American Heart Association within 30 days of hire.

Responsibilities

• Obtain medical information, chief complaints, vital signs and documents in the medical record.
• Assist physician during examination by handing instruments and preparing equipment.
• Administer care treatments prescribed by the provider within scope of practice.
• Coordinate orders, scheduling tests/procedures and relay results to providers/patients.
• Provide patient advocacy, protect patient rights and address complaints.
• Offer emotional support and guidance to patients and families.
• Maintain professionalism, adhere to dress code and ensure confidentiality.
• Comply with OSHA and clinic training; uphold Code of Conduct and ethics.
• Orient new personnel to specialty and perform other duties as assigned.

Skills

Patient care

Vital signs

Medical documentation

Infection control

CPR certification

HIPAA knowledge

Communication

Professionalism

Confidentiality

Referral coordination

Education

CMA/LPN/RN education

Job description

Springfield Clinic is seeking a Flex Clinical Staff member responsible for patient care according to the patient population's needs and for managing the daily operations of the office.

This role supports physicians by obtaining medical information, assisting examinations, administering treatments, coordinating orders, ensuring HIPAA confidentiality, and providing patient advocacy and emotional support while upholding OSHA policies and the clinic's Code of Conduct.