Clinical Care Coordinator: Medication & Outreach

Adherehealth Solutions Llc; Nashville (TN); Remote; USD 25,000 - 39,000; Part time

Job summary

Adherehealth Solutions Llc seeks a PRN Clinical Assistant to support preventive care, medication optimization, and population health initiatives. Responsibilities include outbound member outreach, appointment coordination, and documentation retrieval from providers, pharmacies, and imaging centers.

The role involves following established call guides, escalating clinical questions to licensed staff, and maintaining accurate records in designated systems within a remote work setup.

Qualifications

• Experience in clinical back-office settings preferred.
• Experience communicating with provider offices, pharmacies, or ancillary partners preferred.
• Experience with medication adherence or MTM preferred.

Responsibilities

• Member outreach and care coordination via outbound calls.
• Assist with scheduling preventive appointments and follow-ups.
• Coordinate with imaging centers for test results and documentation.
• Document outreach attempts and track outcomes in systems.

Education

Certified Medical Assistant (CMA/RMA)

Certified Pharmacy Technician (CPht)

Pharmacy Intern (good standing)

Tools

Microsoft Office

Call center systems

Outbound dialer tech

Job description

Adherehealth Solutions Llc seeks a PRN Clinical Assistant to support preventive care, medication optimization, and population health initiatives. Responsibilities include outbound member outreach, appointment coordination, and documentation retrieval from providers, pharmacies, and imaging centers.

The role involves following established call guides, escalating clinical questions to licensed staff, and maintaining accurate records in designated systems within a remote work setup.