Clinical Care Coordinator (Medical Treatment Coordinator)

Wilhite Law Firm; Denver (CO); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Unlimited Time Off – In your cover, we

Professional Development Opportunities

Dog-Friendly Campus

Supportive Team Environment

Career Growth and Advancement

Onsite with hybrid flexibility

Friday Happy Hour

Job summary

Wilhite Law Firm in Denver seeks a Clinical Care Coordinator to serve as the clinical resource for clients during the Pre-Litigation process. You will coordinate medical care and act as liaison between clients, providers, and the legal team.

Responsibilities include identifying appropriate healthcare providers, scheduling appointments, addressing barriers to care, documenting activity in firm systems, and building strong provider relationships.

Qualifications

• Strong clinical knowledge – RN, LPN, NP, PA preferred.
• Minimum of 2 years in clinical healthcare, care coordination, patient advocacy, or treatment coordination.
• Experience in personal injury, healthcare, insurance, case management, workers' compensation, or medical care coordination preferred.
• Ability to navigate healthcare systems, coordinate care, and remove barriers that affect treatment continuity and patient outcomes.
• Strong understanding of medical terminology, treatment progression, and healthcare delivery systems.

Responsibilities

• Serve as the primary clinical liaison between clients, medical providers, and the legal team for treatment coordination.
• Assist clients with identifying appropriate healthcare providers and coordinating medical appointments, referrals, testing, and follow-up care.
• Help clients navigate the healthcare system by addressing obstacles to continuity of care.
• Monitor treatment plans, appointments, physician recommendations, discharge status, and gaps in care.
• Identify stalled treatment or non-adherence and elevate concerns to Case Manager and attorney for review.
• Build and maintain strong professional relationships with healthcare providers and referral partners.
• Accurately document treatment activity and communications in firm systems (Filevine, Case Status).

Skills

Clinical knowledge

Microsoft Office & EMR

Provider portals & referrals

Bilingual English/Spanish

Tools

Filevine experience

Case Status software

Job description

Build your career with this newly developed role!!

At Wilhite, you'll find:

• Meaningful work that makes a difference in clients' lives
• Experienced mentors committed to employee satisfaction
• A collaborative team environment where everyone contributes to winning outcomes
• High-quality cases with real responsibility and client interaction
• Culture that values innovation, continuous improvement, and teamwork
• Competitive compensation and benefits
• A group of really cool leaders

This is an opportunity to expand your experience and accelerate your career with a firm that is growing and investing in its future.

What You'll Do

As the Clinical Care Coordinator, you will serve as the firm’s clinical resource for clients receiving medical treatment during the Pre-Litigation process.

• Serve as the primary clinical liaison between clients, medical providers, and the legal team regarding treatment coordination and ongoing medical care.
• Assist clients with identifying appropriate healthcare providers and coordinating medical appointments, specialist referrals, diagnostic testing, and follow-up treatment based on provider recommendations.
• Help clients navigate the healthcare system by identifying and addressing obstacles affecting continuity of care.
• Monitor treatment plans, appointment attendance, treatment progression, physician recommendations, discharge status, and gaps in care.
• Identify situations where treatment appears to have stalled, physician recommendations have not been followed, or additional medically appropriate evaluation may be warranted, and promptly elevate concerns to the assigned Case Manager and attorney for review.
• Build and maintain strong professional relationships with healthcare providers, medical offices, imaging facilities, therapy providers, and referral partners.
• Accurately document treatment activity, provider communications, client updates, and significant medical milestones within Filevine, Case Status, and other firm systems.

Compensation

• Base Salary: $90 -110k base

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Unlimited Time Off – In your cover letter tell us your favorite vacation spot
• Professional Development Opportunities
• Dog-Friendly Campus
• Supportive Team Environment
• Career Growth and Advancement Opportunities
• Onsite with hybrid flexibility
• Friday Happy Hour

Join a Team That Invests in You

We are serious about our values, our clients, and our culture.

Your next great opportunity could start here!

Requirements

What You Bring

• Strong clinical knowledge – RN, LPN, NP, PA preferred
• Minimum of 2 years of clinical healthcare, care coordination, patient advocacy, or treatment coordination
• Experience in personal injury, healthcare, insurance, case management, workers' compensation, or medical care coordination strongly preferred.
• Demonstrated ability to help patients navigate healthcare systems, coordinate care, and remove barriers that impact treatment continuity and patient outcomes.
• Strong understanding of medical terminology, treatment progression, diagnostic procedures, healthcare delivery systems, and continuity of care.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office Suite, provider portals, electronic medical records, and referral platforms.
• Filevine and Case Status software experience preferred.
• Bilingual English/Spanish strongly preferred.

You will only be a fit if you exemplify our Core Values:

• Committed - fearless, driven, accountable, resilient
• Mindful – prudent, critical thinking, results oriented problem solvers
• Agile – continually improve, love to learn, flexible
• Collaborative – kind, authentic, FUN, team player who loves to win