Clinical Care Assistant

Carepathinjury; Hazleton (Luzerne County); Hybrid; USD 23,000 - 28,000; Part time

Benefits offered by this job

$17-20/hr based on experience

Full-time benefits when transitioning

Growth with growing healthcare company

Job summary

CarePath Injury Centers in Hazleton, PA is seeking a Part-Time to potential Full-Time Clinical Care Assistant to support our injury, accident and pain management practice. You will greet patients, manage check-in, scheduling in our EHR, and handle essential paperwork while collaborating with medical staff.

Bilingual English/Spanish is required; a health-related bachelor's degree is preferred. The role offers growth as the office expands, with benefits when transitioning to full-time.

Qualifications

• Bachelor's degree in health-related field preferred.
• Bilingual in English and Spanish required.
• Ability to learn and operate an EHR system; proficient in patient check-in and scheduling.

Responsibilities

• Greet patients and create a welcoming environment.
• Handle patient check-in/out, paperwork, and scheduling in the EHR.
• Follow up on no-shows and cancellations; answer phones and retrieve records.
• Maintain exam room cleanliness and assist staff as needed.
• Learn and follow documentation standards; sterilization and fluoroscopic c-arm operation as applicable.

Skills

Bilingual English/Spanish

Communication skills

Detail oriented

Education

Bachelor's in health field

Tools

EHR system

Job description

CarePath Injury Centers is Seeking a Part-Time to potential Full-Time Clinical Care Assistant for our injury, accident and pain management practice located in Hazleton, PA.

Who we are:

Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents and pain related conditions.

Who We are Looking for:

We are looking for detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on now shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. In addition, you will Someone who is an effective communicator, reliable, and eager to learn/adapt will do well in this role.

• Someone who has a bachelor's in a health-related field is highly preferred.
• Bilingual in English and Spanish is required!

Job Details include:

• As a Clinical Care Assistant you will create a welcoming environment for patients and greet them when they walk in
• This role offers an opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients
• Responsible for maintaining knowledge of a variety of the field's concepts, practices
• Responsible for patient check-in and paperwork, check-out and scheduling within our EHR system
• Responsible for following up with patients due to no-shows, cancellations, etc.
• Daily responsibilities include answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed, etc.
• Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members
• Responsible for helping grow the patient base and practice through exceptional care & service
• Effectively communicating with office staff members, and with supervisors
• Learn & execute documentation standards for different providers
• Learn & execute sterilization protocols, injection prep
• Learn how to operate a fluoroscopic c-arm machine
• Learn how to oversee patients during the rehabilitative exercises in-office
• Other duties that arise as the office needs

Job Requirements:

• Bachelor's degree in health related field, preferred
• Ability to learn office operations from front desk to patient clinical care
• Familiarity with EHR systems
• Ability to learn and operate an EHR (Electronic Health Records System)
• Ability to effectively communicate with in-office personnel, patients, and other company members
• Ability to take and follow direction from supervisors
• Able to commute to Hazleton, PA on a daily basis with reliable transportation
• Team oriented attitude with willingness to support our clinical team and learn various aspects of the office
• Knowledge of treating patients in the injury and accident space preferred
• Background check authorization & required documents must be completed prior to onboarding
• Bilingual in English and Spanish preferred but not required
• Candidate must reside in Pennsylvania

Compensation:

• $17-20/hr based on experience
• More benefits with full-time work when transitioning
• Opportunity to work in and grow with a growing company in the healthcare industry