Clinical Care Assistant

Carepathinjury; Carlisle (Cumberland County); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

PTO Package

Paid Company Holidays

Consistent Schedule Mon-Fri

Healthcare Stipend

Opportunity to grow with company

Job summary

CarePath Injury Centres in Carlisle, PA is seeking a full-time Clinical Care Assistant to support a busy injury, accident and pain management practice. You will handle patient check-in/out, scheduling in the EHR, follow-ups for no-shows, paperwork, and coordinating with medical staff in a welcoming, detail‑oriented environment.

Preferred candidates hold a health-related bachelor’s degree, familiarity with EHR systems, and strong communication skills.

Qualifications

• Bachelor's degree in health related field preferred.
• Familiarity with EHR systems.
• Ability to learn office operations from front desk to patient clinical care.
• Bilingual in English and Spanish welcomed but not required.

Responsibilities

• Greet patients and create a welcoming environment.
• Manage patient check-in and paperwork, check-out and scheduling in the EHR system.
• Follow up with patients due to no-shows or cancellations.
• Answer and direct phone calls and schedule patients in the EHR system.
• Retrieve patient records and obtain/update patient paperwork.
• Maintain sanitary protocols and clean exam rooms/main office area as needed.
• Communicate effectively with office staff and supervisors.

Skills

Effective communication

Detail oriented

Reliable

Team oriented

Willingness to learn

Education

Bachelor's degree in health-related field

Tools

EHR systems

Job description

CarePath Injury Centres

We are seeking a full‑time Clinical Care Assistant for our injury, accident and pain management practice located in Carlisle, PA.

Who we are:

Our mission is to deliver an all‑in‑one, best in class, therapy center for those suffering from injuries, accidents and pain‑related conditions.

Who we are looking for:

We are looking for a detail‑oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check‑in, confirmation calls, following up on no‑shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. Someone who is an effective communicator, reliable, and eager to learn/adapt will do well in this role.

Someone who has a bachelor's in a health‑related field is highly preferred.

Bilingual in English and Spanish is welcomed.

Job details include:

• As a Clinical Care Assistant you will create a welcoming environment for patients and greet them when they walk in.
• This role offers an opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients.
• Responsible for maintaining knowledge of a variety of the field's concepts, practices.
• Responsible for patient check‑in and paperwork, check‑out and scheduling within our EHR system.
• Responsible for following up with patients due to no‑shows, cancellations, etc.
• Daily responsibilities include answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed.
• Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members.
• Responsible for helping grow the patient base and practice through exceptional care & service.
• Effectively communicating with office staff members, and with supervisors.
• Learn & execute documentation standards for different providers.
• Learn & execute sterilization protocols, injection prep.
• Learn how to operate a fluoroscopic C‑arm machine.
• Learn how to oversee patients during the rehabilitative exercises in office.
• Other duties that arise as the office needs.

Job requirements:

• Bachelor's degree in health related field, preferred.
• Ability to learn office operations from front desk to patient clinical care.
• Familiarity with EHR systems.
• Ability to effectively communicate with in‑office personnel, patients, and other company members.
• Ability to take and follow direction from supervisors.
• Must have reliable car transportation and be able to commute to Carlisle, PA.
• Team oriented attitude with willingness to support our clinical team and learn various aspects of the office.
• Knowledge of treating patients in the injury and accident space preferred.
• Background check authorization & required documents must be completed prior to onboarding.
• Bilingual in English and Spanish preferred but not required.
• Candidate must reside in Pennsylvania.

Compensation:

• $17‑20/hr based on experience.
• PTO Package.
• Paid Company Holidays.
• Consistent Schedule Mon‑Fri.
• Healthcare Stipend.
• Opportunity to work in and grow with a growing company in the healthcare industry.