Clinical Care Assistant

Carepathinjury; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

PTO Package

Paid Company Holidays

Healthcare Stipend

Consistent Schedule Mon-Fri

Growth opportunities

Job summary

CarePath Injury Centers in Philadelphia is seeking a Full-Time Clinical Care Assistant to greet patients, manage check-in/out, and schedule in our EHR system. You will also follow up on no-shows and cancellations while supporting a dynamic clinical team across our offices.

A Health-related Bachelor's degree is preferred, with willingness to travel regionally among Old City, NE Philly, Port Richmond and Germantown. Bilingual English/Spanish is welcomed.

Qualifications

• Bachelor's degree in health-related field preferred.
• Familiarity with EHR systems.
• Ability to learn and operate an EHR.
• Communicate effectively with office staff and patients.

Responsibilities

• Greet patients and create a welcoming environment.
• Check-in, check-out and scheduling in the EHR system.
• Follow up on no-shows and cancellations.
• Handle phone calls and obtain necessary patient records.
• Maintain sanitary protocols and clean exam rooms as needed.
• Assist the clinical team and learn documentation standards.

Education

Bachelor's degree in health-related field

Tools

EHR system

Fluoroscopic C-arm

Job description

CarePath Injury Centers is Seeking Full-Time Clinical Care Assistants for our injury, accident and pain management practice located in Old City Philadelphia, PA.

Who we are: Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents and pain related conditions.

Who We are Looking for: We are looking for detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on now shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. In addition, you will Someone who is an effective communicator, reliable, and eager to learn/adapt will do well in this role. We are looking for those open to traveling within the city to a few of our clinic locations including: Old City Philadelphia, NE Philadelphia, Port Richmond, and Germantown.

Someone who has a bachelor's in a health-related field is highly preferred.

Bilingual in English and Spanish is welcomed!

Job Details include:

• As a Clinical Care Assistant you will create a welcoming environment for patients and greet them when they walk in
• This role offers an opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients
• Responsible for maintaining knowledge of a variety of the field's concepts, practices
• Responsible for patient check-in and paperwork, check-out and scheduling within our EHR system
• Responsible for following up with patients due to no-shows, cancellations, etc.
• Daily responsibilities include answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed, etc.
• Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members
• Responsible for helping grow the patient base and practice through exceptional care & service
• Effectively communicating with office staff members, and with supervisors
• Learn & execute documentation standards for different providers
• Learn & execute sterilization protocols, injection prep
• Learn how to operate a fluoroscopic c-arm machine
• Learn how to oversee patients during the rehabilitative exercises in-office
• Other duties that arise as the office needs

Job Requirements:

• Bachelor's degree in health related field, preferred
• Ability to learn office operations from front desk to patient clinical care
• Familiarity with EHR systems
• Ability to learn and operate an EHR (Electronic Health Records System)
• Ability to effectively communicate with in-office personnel, patients, and other company members
• Ability to take and follow direction from supervisors
• Must have reliable, car transportation and be able to commute regionally in philadelphia, PA on a daily basis (old city, NE Philly, Port Richmond, Germantown)
• Team oriented attitude with willingness to support our clinical team and learn various aspects of the office
• Knowledge of treating patients in the injury and accident space preferred
• Background check authorization & required documents must be completed prior to onboarding
• Bilingual in English and Spanish preferred but not required
• Candidate must reside in Pennsylvania

Compensation:

• $18-20/hr based on experience
• PTO Package
• Paid Company Holidays
• Consistent Schedule Mon-Fri
• Healthcare Stipend
• Opportunity to work in and grow with a growing company in the healthcare industry