Clinical Care Assistant

University Otolaryngologists; Fort Wayne (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid personal time

Paid holidays

401K

Paid STD/LTD/Life

Job summary

University Otolaryngologists is seeking a Clinical Care Assistant to greet patients, take vitals, and room patients in a busy medical office. You will complete charting, manage phones, and support the EMR system while ensuring a clean, compliant work environment.

Responsibilities include preparing sterile kits, assisting physicians during procedures, and delivering patient education. A minimum of one year in a medical office is preferred; strong communication and MS Office skills are essential.

Qualifications

• Minimum 1 year experience in a medical office environment.
• Excellent oral and written communication skills.
• Knowledge of practice management software, timekeeping software and EHR.
• Microsoft Office proficiency.
• Adheres to HIPAA privacy and security regulations.
• Must be aware of and comply with OSHA standards and guidelines.

Responsibilities

• greet patients, take vitals as needed and room the patient.
• Complete chart documentation and maintain clean exam rooms.
• Clean instruments per protocol and maintain clean work area.
• Assist in tracking medical and office supplies.
• Distributes/Routes faxes, test results, referral letters, etc.
• Answer incoming phone calls and return patient calls promptly.
• Manage EMR desktop and alerts/flags.
• Assist physicians during procedures.
• Prepare and date sterile kits per protocol.
• Provide discharge instructions/education to patients.

Skills

Communication skills

HIPAA knowledge

OSHA compliance

Medical office experience

Tools

Practice management software

Timekeeping software

EHR packages

Microsoft Office

Job description

Summary of Duties:

Responsibilities of the Clinical Care Assistant include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instruments/scopes, answering phones and returning calls in a timely manner.

Locations:

Dublin

Essential Functions:

• Appropriately documents patient’s chief complaint in medical record.
• Verify all test results are ready for the physician.
• Clean instruments per protocol and maintain clean work area.
• Assists in tracking medical and office supplies.
• Distributes/Routes faxes, test results, referral letters, etc. as necessary.
• Answer incoming phone calls and returns patient calls in a timely manner.
• Manages EMR desktop and alerts/flags.
• Assist physicians during procedures.
• Prepare and date sterile kits per protocol
• Provides discharge instruction/education to patients. Reviews handouts with patients.

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Care Assistant opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Competitive Pay & Benefits:

Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environmental:

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience:

• A minimum of 1 year experience in a medical office environment desired.
• Excellent oral and written communication skills required.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software required.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.