Clinical Call Center Specialist - Patient & Lab Support

Sonic Healthcare USA; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free lab services for you and dependen

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Clinical Pathology Laboratories, Inc. is hiring for a full-time Call Center Associate in Austin, TX. You will provide patients, clients, and the lab team with exceptional service in a fast-paced call center environment, with emphasis on accuracy and confidentiality.

Qualified applicants have a High School Diploma, 1 year of call center or lab experience, excellent communication, and typing at least 35 wpm with 10-key. We offer competitive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent.
• 1 year of call center or laboratory experience.
• Exceptional communication skills.
• Typing proficiency at least 35 wpm with 10-key.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Provide patients, clients, and the laboratory team with exceptional service
• Work in a call center environment.
• Support the call center with administrative tasks
• Champion safety, compliance, and quality control.

Skills

Typing 35 wpm

Communication skills

Call center experience

Problem solving

Adaptability

Education

High School Diploma

Job description

Clinical Pathology Laboratories, Inc. is hiring for a full-time Call Center Associate in Austin, TX. You will provide patients, clients, and the lab team with exceptional service in a fast-paced call center environment, with emphasis on accuracy and confidentiality.

Qualified applicants have a High School Diploma, 1 year of call center or lab experience, excellent communication, and typing at least 35 wpm with 10-key. We offer competitive benefits and growth opportunities.