Clinical Assistant/ CSR | Cardio North | Days | Full Time

UF Health; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

UF Health Jacksonville seeks a multi-skilled Clinical Assistant to support both administrative and clinical tasks under licensed supervision. The role involves greeting patients, assisting with exams, diagnostic testing, scheduling, and basic data entry in the EMR.

Responsibilities include cashiering, scribing, vital signs, venipuncture, and coordinating communications between departments. Travel up to 25% may be required.

Qualifications

• 2-4 years clerical/customer service experience in health care preferred.
• 1 year experience with third party payors and computer experience for data entry preferred.
• High School Diploma or GED Equivalent required.
• BLS certification required at time of hire.

Responsibilities

• Assist with patient examination or treatments, perform diagnostic testing such as stress test, ABI’s, and EKG.
• Performs cashiering functions related to co-payments or other patient payments/collections; may perform routine clerical duties.
• May perform scribe functions by documenting provider/patient interactions in the medical record under supervision.
• Observe and report patients’ signs or symptoms; participate in Performance Improvement projects; act as active care team member.
• Assist with patient vital signs and medication reconciliation; provide excellent customer service to patients and staff.
• Assist with test scoring and report communication; venipuncture for lab draws.
• Receive and direct messages to appropriate personnel; coordinate with other departments and physicians.
• Maintain patient scheduling; interview and complete registration for services.
• Enter patient dispositions, diagnostic codes, orders, charges and payments in EMR.
• Travel up to 25%.

Skills

Clerical experience

Customer service

Medical setting

Education

High School Diploma or GED

Medical degree or allied health field

Job description

Overview

Job Duties

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. The Clinical Assistant will perform diagnostic testing under the supervision of the Physician/Extender.

Responsibilities

Essential Functions

• Assist with patient examination or treatments, perform diagnostic testing such as stress test, ABI’s, and EKG.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• May perform scribe functions by documenting all provider /patient interactions in the medical record under the supervision and responsivity of a license’s clinician.
• Observe and report patients’ signs or symptoms; Participate in Performance Improvement projects; Participates as an active care team member in the coordination of patient care
• Assist with patient Vital signs/medication reconciliation: Provides a standard of excellent as it relates to customer service for patients, staff members, and other customers.
• Assist with test scoring; Assist with report communication; Assist in venipuncture for lab draws
• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• All other duties as assigned
• Travel up to 25%

Qualifications

Experience Requirements

2-4 years Two - Four years Clerical/customer service experience -ideally

in a health care related industry preferred

1 year One-year experience with third party payors and computer

experience for in putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED Equivalent required

Degree in medicine, with plans for a career in dental, medicine, advanced

medical practice, pharmacy, chiropractor, physical and occupational therapy or

other allied health fields. required

Basic Life Support (BLS) required at time of hire

UFJPI is an Equal Opportunity Employer and Drug Free Workplace