Clinical Assistant

Jobtailor; Town of Brunswick (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobtailor is seeking a dedicated Orthotics Technician to support clinicians in a fast-paced environment in New York. The role includes mold making, fabrication, patient handling, and documentation, with administrative duties and inventory management.

The ideal candidate will have a high school diploma or GED and 0–1 year in a patient-facing role, with a valid driver's license and the ability to follow directions precisely.

Qualifications

• High school diploma or GED required.
• 0–1 year of experience in a customer service or patient-facing role.
• Preference for allied health professionals (PTA, OTA, athletic trainer, etc).
• Must have, or be eligible to obtain, a valid driver’s license.
• Ability to follow written and verbal directions.

Responsibilities

• Provide OTS orthotics independently under supervision.
• Assist practitioners with patient care.
• Prepare treatment room and patient for procedures.
• Make and modify molds for orthotics.
• Perform technical fabrication of orthotics.
• Complete administrative and clerical tasks.
• Document patient care accurately and timely.
• Execute modifications as directed by supervising clinician.
• Fit soft goods and alterations as needed.
• Provide patient follow-up per clinician’s direction.
• Order prosthetic and orthotic materials and manage inventory.
• Maintain a clean, safe work environment.
• Ensure procedures comply with safety and regulatory requirements.

Skills

Orthotic Fabrication

Mold Making

Patient Care

Documentation

Inventory Monitoring

Clerical Tasks

Team Collaboration

Integrity

Adaptability

Communication Skills

Biomechanical Principles

Education

High School Diploma or GED

Tools

Laboratory Tools

Job description

• Provide OTS orthotics independently
• Under direct supervision, assist practitioners with patient care
• Prepare a room and patient for treatment
• Make and modify molds
• Perform technical fabrication
• Complete administrative tasks
• Complete and maintain accurate documentation of patient care provided
• Execute modifications, adjustments, and repairs as determined by the supervising clinician
• Perform selected patient care procedures, including the fitting of soft good items
• Provide alterations to the fitting of soft good items, if necessary
• Provide patient follow-up for selected orthotic and prosthetic patients under direction of supervising certified clinician
• Perform shipping, receiving, monitor inventory, and other clerical tasks
• Contact vendors to order prosthetic and orthotic materials
• Ensure all patient procedures are performed in alignment with the certifying clinician
• Maintain a clean, safe, and orderly work environment
• Adhere to safety regulations, Medicare and other governmental regulations, blood-borne requirements, and OSHA requirements
• Work under the general direction of the ACM/CM or designee and under direct supervision of a certified clinician

Requirements

• High School Diploma or GED required
• 0 - 1 year of experience in a customer service or patient facing role
• Preference for allied health professionals (PTA, OTA, Athletic trainer, etc)**
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
• Willingness to verify all clinical activities with certified clinical personnel
• Ability to follow written and verbal directions
• Hand skills necessary to use laboratory tools safely and effectively
• Knowledge of biomechanical principles
• Good interpersonal, oral, and written communication skills for reporting information to patient and staff
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines
• Ability to work effectively as a team member
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
• Keep the patient at the center of everything that you do, building lifelong trust
• Foster open collaboration and constructive dialogue with everyone around you
• Continuously innovate new solutions, influencing and responding to change
• Focus on superior outcomes, and calibrate work processes for outstanding results

Core Competencies

Demonstrates proficiency in providing orthotic care, including mold making, technical fabrication, and patient follow-up under the supervision of certified clinicians. Exhibits strong organizational and communication skills while adhering to safety regulations and maintaining accurate documentation.

Highest-signal resume keywords

• Orthotic Fabrication
• Patient Care Procedures
• Documentation Accuracy
• Biomechanical Principles Knowledge
• Interpersonal Communication

ATS Optimization Keywords

Hard Skills

• Mold Making
• Technical Fabrication
• Patient Follow-Up
• Inventory Monitoring
• Clerical Tasks

Soft Skills

• Effective Organization
• Team Collaboration
• Integrity
• Adaptability
• Communication Skills

Certifications & Qualifications

• Valid Driver’s License

Industry Keywords

• Orthotics
• Prosthetics
• Patient Facing Role
• Allied Health Professionals
• Safety Regulations

Tools & Technologies

• Laboratory Tools