Clinical Applications Specialist (Dallas, TX)

Perimeter Medical Imaging AI; Dallas (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

Perimeter Medical Imaging AI in Dallas, TX seeks a Clinical Applications Specialist to support on-site demonstrations, onboarding, and educational services for our oncology imaging platform. You will act as an expert for Perimeter OCT devices, provide image interpretation training to customers, and drive clinical programs to maximize device utilization and customer success.

The role requires travel up to 85% in the U.S., strong communication skills, and the ability to work in fast-paced surgical

Qualifications

• Bachelor's degree or equivalent with 3 years of clinical industry experience or allied health professional degree.
• Experience with operations management of health care facilities.
• Proven key account management.
• Ability and willingness to travel extensively 85% within the U.S.
• Willingness to provide technical and procedural support in a fast-paced live surgical environment
• Must satisfy medical credentialing requirements, including immunizations and background checks
• Ability to understand and communicate technical concepts quickly
• Demonstrated ability to analyze customer data and develop clinical programs
• Proficiency in Microsoft Office Suite, Google Workspace, DICOM viewers, and other digital tools
• Strong analytical and communication skills
• Proven relationship-building and presentation abilities
• Accountability and teamwork orientation

Responsibilities

• Provide on-site product demonstrations, onboarding, and educational services for live surgeries.
• Act as an expert user for Perimeter OCT devices and image interpretation.
• Deliver clinical, technical, educational, and sales support to maximize revenue and utilization.
• Provide image training to internal and external users.
• Offer continued procedural and technical support for all Perimeter products in clinical and commercial settings.
• Prepare and deliver clinical case reports and presentations with images and results.
• Identify and troubleshoot field product issues.
• Develop activities to meet clinical and sales objectives.
• Expand OCT usage in existing accounts and identify new surgeons or surgeries.
• Prospect for new installations and upgrades.
• Provide effective customer communication and feedback to the company.
• Provide SME input and data annotation for AI algorithm development.
• Contribute to training program initiatives when assigned by product team.

Skills

Clinical support

On-site demonstrations

Image interpretation

Customer training

Communication skills

Technical troubleshooting

Microsoft Office

DICOM viewers

Data annotation

Account management

Education

Bachelor's degree or equivalent

Allied health degree

Tools

Microsoft Office

Google Workspace

DICOM viewers

Job description

CLINICAL APPLICATIONS SPECIALIST (Dallas, TX)

Perimeter Medical Imaging AI is a medical technology company driven to transform cancer surgery with its ultra-high resolution imaging technology to achieve our mission of advancing the standard of care, improving patient outcomes, and reducing healthcare costs. Our ultra-high-resolution, real-time, advanced imaging tools address areas of high unmet medical need.

With headquarters in Toronto, Canada and U.S. headquarters in Dallas, Texas, Perimeter Medical Imaging (TSXV:PINK)(FSE:4PC) has launched the next generation of imaging technology that allows surgeons to visualize microscopic tissue structures with unparalleled clarity in the operating room.

Clinical Applications Specialist Job Description

The Clinical Application Specialist (CAS) provides on-site support for clinical imaging product demonstrations, device use, and procedural support in live surgical settings for an advanced medical imaging technology in the oncology space. Travel is required up to 85% of the time (~4 days per week) and may include some overnights, weekends, and holidays.

Responsibilities

• Provide on-site product demonstrations, new customer onboarding, educational in services, quarterly business reviews with Market Development Managers and technical and procedural support for fast paced live surgical settings
• Act as an expert user for Perimeter OCT devices and image interpretation
• Provide customers and end users with product, clinical, technical, educational, and sales support to maximize recurring revenue, utilization of company products, and customer service objectives
• Provide image training and device use to internal employees and external clinical and commercial users
• Provide continued onsite procedural and technical support for all Perimeter products to clinical and commercial users, clinicians, health care providers, and investigators
• Prepare and deliver professional clinical case reports and presentations that include medical images, relevant information and laboratory results to the customer for case review and product evaluation
• Identify, troubleshoot, and communicate product issues that occur in the field
• Develop and implement activities to achieve and exceed the company’s clinical and sales objectives.
• Expand Perimeter OCT usage in existing accounts by identifying potential new surgeons and/or surgeries
• Prospect for new system installations and system upgrades to your assigned accounts
• Provide effective and timely customer communication and feedback back to the company
• Provide SME and data annotation of medical images towards the development of AI algorithms
• Contribute to internal and external training program initiatives when assigned by the product team
  
  

Qualifications

• Bachelor’s degree or equivalent with 3 years of clinical industry experience or an allied health professional degree ( RN, MRT (r, T), RRT, PA etc).
• Experience with operations management of health care facilities.
• Proven key account management.
• Ability and willingness to travel extensively 85% (~4 days per week including overnight, some weekends and holidays) within the U.S.
• Willingness to provide technical and procedural support in a fast-paced live surgical environment
• Must be willing to satisfy medical credentialing agency requirements, including proof of specific immunizations and titers, background checks, and drug screening
• Ability to quickly understand and communicate technical concepts
• Demonstrated ability to analyze customer data and develop clinical programs to support customers
• Demonstrate proficiency in Microsoft Office Suite, Google Workspace, DICOM viewers, and other digital tools; possess strong overall technical acumen to support product use, and image analysis.
• Strong critical thinking and analytical skills
• Proven track record of relationship building skills.
• High-level presentation skills; able to present ideas to customers in a way that produces understanding and impact.
• Articulate communicator, a people person, competitive, team player. Exceptional level of accountability and integrity