Clinical Applications Specialist (Burbank, CA)

Exceptional Dental; Dallas (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

Perimeter Medical Imaging AI in Dallas, Texas is seeking a Clinical Applications Specialist for the Burbank, CA area to support live surgical imaging demonstrations and training. The role requires extensive travel (up to 85%) within the U.S.

and collaboration with clinical teams, to maximize product utilization and customer success. The ideal candidate has a clinical background with hands-on imaging experience, strong communication, and proven account management capabilities, supported by

Qualifications

• Bachelor’s degree or equivalent with 3 years of clinical industry experience.
• Experience with operations management of health care facilities.
• Proven key account management.
• Ability and willingness to travel extensively 85% (~4 days per week) within the U.S.
• Willingness to provide technical and procedural support in a fast-paced live surgical environment.
• Must be willing to satisfy medical credentialing requirements, including immunizations, background checks, and drug screening.
• Ability to quickly understand and communicate technical concepts.
• Demonstrated ability to analyze customer data and develop clinical programs.
• Proficiency in Microsoft Office, Google Workspace, DICOM viewers, and image analysis tools.
• Strong critical thinking, analytical skills, and relationship-building capabilities.

Responsibilities

• Provide on-site product demonstrations and onboarding for clinical imaging products.
• Offer expert user support for Perimeter OCT devices and image interpretation.
• Support customers with clinical, technical, educational, and sales needs to maximize revenue and utilization.
• Deliver image training to internal staff and external users.
• Provide ongoing onsite procedural and technical support for Perimeter products.
• Prepare and present professional clinical case reports and images for review.
• Identify, troubleshoot, and report field product issues.
• Contribute to achieving clinical and sales objectives.
• Expand OCT usage by identifying new surgeons and surgeries.
• Prospect for new system installations and upgrades.
• Maintain effective customer communication and feedback to the company.
• Provide SME and data annotation for AI algorithm development.
• Contribute to training program initiatives when requested by the product team.

Skills

Clinical industry experience

Key account management

Travel readiness

Technical communication

Image analysis

Proficiency in Microsoft Office

Proficiency in Google Workspace

DICOM viewers

Strong presentation skills

Relationship building

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

DICOM viewers

Microsoft Office

Google Workspace

Job description

CLINICAL APPLICATIONS SPECIALIST (Burbank, California area)

Perimeter Medical Imaging AI is a medical technology company driven to transform cancer surgery with its ultra-high resolution imaging technology to achieve our mission of advancing the standard of care, improving patient outcomes, and reducing healthcare costs. Our ultra-high-resolution, real-time, advanced imaging tools address areas of high unmetmedical need.

With headquarters in Toronto, Canada and U.S. headquarters in Dallas, Texas, Perimeter Medical Imaging (TSXV:PINK)(FSE:4PC) has launched the next generation of imaging technology that allows surgeons to visualize microscopic tissue structures with unparalleled clarity in the operating room.

Clinical Applications Specialist Job Description

The Clinical Application Specialist (CAS)provides on-site support for clinical imaging product demonstrations, device use, and procedural support in live surgical settings for an advanced medical imaging technology in the oncology space. Travel is required up to 85% of the time (~4 days per week) and may include some overnights, weekends, and holidays.

Responsibilities:

• Provide on-site product demonstrations, new customer onboarding, educational in services, quarterly business reviews with Market Development Managers and technical and procedural support for fast paced live surgical settings
• Act as an expert user for Perimeter OCT devices and image interpretation
• Provide customers and end users with product, clinical, technical, educational, and sales support to maximize recurring revenue, utilization of company products, and customer service objectives
• Provide image training and device use to internal employees and external clinical and commercial users
• Provide continued onsite procedural and technical support for all Perimeter products to clinical and commercial users, clinicians, health care providers, and investigators
• Prepare and deliver professional clinical case reports and presentations that include medical images, relevant information and laboratory results to the customer for case review and product evaluation
• Identify, troubleshoot, and communicate product issues that occur in the field
• Develop and implement activities to achieve and exceed the company’s clinical and sales objectives.
• Expand Perimeter OCT usage in existing accounts by identifying potential new surgeons and/or surgeries
• Prospect for new system installations and system upgrades to your assigned accounts
• Provide effective and timely customer communication and feedback back to the company
• Provide SME and data annotation of medical images towards the development of AI algorithms
• Contribute to internal and external training program initiatives when assigned by the product team

Qualifications:

• Bachelor’s degree or equivalent with 3 years of clinical industry experience or an allied health professional degree ( RN, MRT (r, T), RRT, PA etc).
• Experience with operations management of health care facilities.
• Proven key account management.
• Ability and willingness to travel extensively 85% (~4 days per week including overnight, some weekends and holidays) within the U.S.
• Willingness to provide technical and procedural support in a fast-paced live surgical environment
• Must be willing to satisfy medical credentialing agency requirements, including proof of specific immunizations and titers, background checks, and drug screening
• Ability to quickly understand and communicate technical concepts
• Demonstrated ability to analyze customer data and develop clinical programs to support customers
• Demonstrate proficiency in Microsoft Office Suite, Google Workspace, DICOM viewers, and other digital tools; possess strong overall technical acumen to support product use, and image analysis.
• Strong critical thinking and analytical skills
• Proven track record of relationship building skills.
• High-level presentation skills; able to present ideas to customers in a way that produces understanding and impact.
• Articulate communicator, a people person, competitive, team player. Exceptional level of accountability and integrity