Clinical Administrator (US-Remote)

Maximus; Northern (KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Maximus is seeking a Clinical Administrator to support the Kansas Home and Community-Based Services (HCBS) program. You will coordinate assessments, respond to inquiries, and provide high-level support for internal and external customers.

This remote role offers flexibility and the opportunity to improve care for individuals in their homes and communities while maintaining data integrity and confidentiality in all processes.

Qualifications

• High school diploma or GED required.
• 0-2 years of relevant experience required.
• 6 months to 1 year coordinating and scheduling assessments or high-volume activities.
• 6 months to 1 year experience in a clinical, customer service, or call center environment.

Responsibilities

• Research and resolve discrepancies with provider documents.
• Review information entered into the system to verify data accuracy.
• Monitor data/image quality of scanned documents.
• Follow established policies and procedures for index and imaging without deviation.
• Maintain confidentiality and security of relevant information.

Skills

Data Entry

Education

High school diploma or GED, or equivalent

Job description

We're seeking a Clinical Administrator to support the Kansas Home and Community-Based Services Program (HCBS).

About the program:

Join our team and make a meaningful impact by supporting individuals in their homes and communities! Our Home and Community-Based Services (HCBS) program provides essential care and assistance to individuals with disabilities, seniors, and those in need of daily living support. We are dedicated to promoting independence, dignity, and quality of life by delivering personalized services that help individuals thrive in community settings.

As a Clinical Administrator, you’ll play a crucial role in:

• Scheduling assessments and accommodations for the population served
• Respond to phone and email inquiries with contractual turnaround times
• Provide high level customer support to internal and external customers
• Data Entry

If you're passionate about making a difference in the lives of individuals in Kansas and thrive in a remote work environment, this opportunity is for you!

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Research and resolve discrepancies with provider documents.
• Review information keyed into the system to verify the accuracy of data.
• Monitor data/image quality of scanned documents.
• Follow established policies and procedures for index and imaging without deviation.
• Maintain confidentiality and security of relevant information.

Qualifications

• High school diploma, GED, or equivalent required.
• 0-2 years of relevant experience required.
• 6 months to 1 year of experience coordinating and scheduling assessments, appointments, or other high-volume activities.
• 6 months to 1 year of experience in a clinical, customer service, or call center environment.

• 6 months to 1 year of experience coordinating and scheduling assessments, appointments, or other high-volume activities.
• 6 months to 1 year of experience in a clinical, customer service, or call center environment.

Preferred Requirements

• Clinical office experience
• 1+ year of experience coordinating and scheduling assessments or appointments.
• 1+ year of experience in a clinical, customer service, or high-volume call center setting.
• 1+ year of experience in a clinical, customer service, or high-volume call center setting. Home Office Requirements - Maximus provides company-issued computer equipment

Home Office Requirements

• Reliable high-speed internet service
• Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity
• Minimum 5 Mbps upload speeds
• Private and secure workspace #ClinicalServices

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail].