Field Clinical Assessment Coordinator (Hybrid Remote - Illinois)

Maximus; Northern (KY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Work/Life Balance

Competitive compensation

Health insurance

401K Retirement Savings

Paid time off

Wellness program

Tuition reimbursement

Employee discounts

Life and disability insurance

Job summary

Maximus is seeking a Field Clinical Assessment Coordinator to join the Outreach & Assessment team. This hybrid role involves conducting person-centered outreach interviews and clinical evaluations to determine needs, risks, and services, with travel across Cook County and the Chicago metro area.

Ideal candidates have 5+ years in medical or behavioral health, a relevant master's degree or active license, and strong interviewing and documentation skills.

Qualifications

• High school diploma or GED required; 2+ years of relevant professional experience.
• Master’s degree in counseling, social work, psychology, or related field OR active, unrestricted license.
• Minimum 5 years’ experience in medical or mental health.
• Willingness and ability to travel up to 85% throughout the greater Chicago metropolitan area, with occasional travel outside the region based on business needs.
• Strong interviewing, documentation, and interpersonal skills.

Responsibilities

• Complete medical and/or behavioral health assessments using standardized tools.
• Conduct on-site, video, and/or telephonic assessments as required.
• Document assessment findings accurately in program systems.
• Travel to client sites; support program delivery with in-person assessments.
• Educate individuals about rights and next steps; explain the Outreach & Assessment process.

Skills

Interviews

Documentation

HIPAA compliance

Motivational interviewing

Customer service

Field travel

Education

Master’s degree in counseling/social work/psychology

Active professional license in a relevant field

High school diploma or GED

Job description

Field Clinical Assessment Coordinator (Hybrid Remote - Illinois)

General information

Date

Thursday, September 10, 2026

City

Chicago

State

IL

Country

United States

Working time

Full-time

Description & Requirements

Maximus is currently hiring a Field Clinical Assessment Coordinator to join our Outreach & Assessment team. Our Field Clinical Assessment Coordinators play a critical role in helping individuals explore community-based options by conducting person-centered outreach interviews, transitional assessments, and clinical evaluations that identify their needs, risks, strengths, and preferences. This position requires travel up to 85% throughout Cook County and the greater Chicago metropolitan area, with occasional travel outside the region based on business needs.

About the program: The Illinois Outreach & Assessment (O&A) Program is a centralized, conflict‑free initiative operated by Maximus to support individuals identified under the Williams and Colbert Consent Decrees. The program provides person‑centered outreach and transitional assessments to help individuals explore and understand potential community transition options.

O&A staff engage individuals directly, complete required outreach interviews and transitional assessments in accordance with state protocols, and collaborate with state agencies and community partners to ensure timely, accurate, and high‑quality assessment outcomes.

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Including performance-based bonuses!
• Comprehensive Insurance Coverage - Various plans incl. Medical, Dental, Vision, Prescription, and partially funded HSA. Plus, Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - 401K Retirement Savings plan with Company Matching.
• Paid Time Off Package - PTO, Holidays, extended sick leave, and Short and Long Term Disability coverage.
• Holistic Wellness Support - Physical, emotional, and financial wellness resources through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

Essential Duties and Responsibilities:

• Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escape complex or non-standard cases that fall outside defined protocols.
• Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
• Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies; ensure accurate and consistent documentation of assessment outcomes.
• Travel to client, consumer or program locations to perform in-person assessments exceeding 50% of the workweek in support of program delivery.
• Conduct in-person, on-site outreach interviews and transitional assessments using person-centered and motivational interviewing techniques
• Educate individuals about their rights, the Outreach & Assessment process, and what to expect in next steps
• Accurately document assessment findings, outcomes, and required data elements in program systems
• Maintain professionalism and strong customer service when working with individuals with complex medical, behavioral health, and social needs
• Traveling as required based on program contract requirements.
• Perform other related duties as assigned.

High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience. Travel on-site to client, consumer or program locations for more than 50% per workweek required; specific travel requirements based on program contract requirements. Master’s degree in counseling, social work, psychology, or another closely related field OR must have an active, unrestricted license in a relevant field, such as nursing, social work, psychology, counseling, occupational therapy, or another closely related discipline Minimum 5 years’ experience in medical, mental health, or combination of both fields. Minimum of 5 years of experience conducting medical and/or mental health assessments Willingness and ability to travel up to 85% throughout the greater Chicago metropolitan area, with occasional travel outside the region based on business needs. Preferred knowledge includes:

• Familiarity with Medicaid, Long-term services and supports, or community-based programs
• Strong interviewing, documentation, and interpersonal skills
• Experience working with individuals with complex medical or behavioral health needs
• Ability to work independently in the field and manage a mobile schedule

Home Office Requirements:

• Reliable high-speed internet service (Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity, Minimum 5 Mbps upload speeds).
• Private and secure workspace suitable for confidential work.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .