Clinical Administrative Assistant

Mobile

United States

On-site

USD 32,000 - 45,000

Full time

11 days ago

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Job summary

Portage Medical Center in Ravenna, Ohio seeks a Clinical Administrative Assistant to support patient care and clinic operations. This role manages patient records, reception tasks, and communication with patients and staff to ensure smooth daily workflows.

The ideal candidate has a high school diploma and at least 1 year of clinical or secretarial experience, with strong interpersonal and written skills and the ability to protect PHI in a fast-paced environment.

Qualifications

Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic.
Ability to complete tasks with minimal supervision.
Ability to de-escalate tense situations calmly and effectively with good oral and written communication.
Proficient computer skills and ability to adapt to new technologies.

Responsibilities

Maintains the patient record (in written and/or electronic format).
Facilitates communication and efficient unit/department operations.
Orders supplies.
Demonstrates knowledge and use of available resources and communication tools.
Maintains awareness and control of reception desk and surrounding area.
Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers.

Skills

Interpersonal communication

Written and verbal communication

Organizational skills

De-escalation

Computer proficiency

Self-motivation

Education

High School Diploma / GED

Job description

Clinical Administrative Assistant – (260008A3)

Description

++Pain Management Clinic++ Shift: M-F 8a-4:30pm

A Brief Overview

Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

Maintains the patient record (in written and/or electronic format. Competency 7
Facilitates communication and efficient unit/department operations. Competency 5, 6
Orders supplies. Competency 5
Demonstrates knowledge and use of available resources and communication tools. Competency 7
Maintains awareness and control of reception desk and surrounding area. Competency 5,6
Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
Takes responsibility for self -development and supports a learning environment. Competency 3
Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

High School Equivalent / GED (Required)

Work Experience

1+ years Of experience in a clinical setting with secretarial experience (Required) or
1+ years Experience in secretarial work (Required)

Knowledge, Skills, & Abilities

Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)
Ability to complete tasks with minimal supervision. (Required proficiency)
Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)

Physical Demands