Sr Administrator, Radiology – Main Campus

Mobile

United States

On-site

USD 110,000 - 170,000

Full time

3 days ago

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Job summary

CMC_Operations seeks a Sr Administrator, Radiology for the Main Campus to lead operational and financial performance across radiology services in Cleveland. You will partner with physicians and senior leaders to drive strategy, budget adherence, and service excellence.

Responsibilities include staff leadership, capacity planning, performance reviews, and project oversight to improve patient experience, access, and care quality across the portfolio.

Qualifications

Bachelor's Degree required.
MBA or MHA preferred.
5+ years progressive practice operations management experience required.

Responsibilities

Lead and manage financial and operational performance for radiology services.
Develop and monitor annual budgets and business plans.
Collaborate with physicians and leaders to optimize patient experience and access.

Skills

Strategic projects

Budget management

Communication

Adaptability

Prioritization

Independent work

Problem solving

Interpersonal skills

Education

Bachelor's Degree

MBA or MHA (Preferred)

Tools

MS Excel

MS PowerPoint

MS Project

Job description

Sr Administrator, Radiology - Main Campus - (2600099B)

A Brief Overview

The Sr. Administrator leads and manages operations for a portfolio of clinical services (department(s), divisions and/or community practices) which drive our UHCN strategy and business objectives including financial management, patient experience, patient access, and talent management. These objectives will be established by UHCN senior leadership to be executed upon by the Sr. Administrator, in partnership with a physician leader (e.g. Chair, Chief, Regional/Site Medical Director, etc.) A successful Sr. Administrator will build consensus amongst a diverse group of stakeholders including their direct reporting team as well as key business partners (e.g. Finance, Legal, HR, Credentialing, etc.). They will partner with key stakeholders to promote a just culture rooted in equity, diversity and inclusion.

What You Will Do

Financial Management

Develops and secures approval for operating and capital budgets and manages performance to those budgets
Identifies practice/business development opportunities to increase market share
Completes business plans for all physician and APP recruitment, programmatic development or other operational or strategic initiatives
Analyzes financial impact of changes in clinical activities and forecasts actual revenue/expenditures against approved budget, including technical and professional financials.
Analyzes and supports review of financial statements and clinical performance and their impact to provider compensation based on respective incentive plans (i.e. RVU, cash collection, and/or value plans)
Oversees entry of and reviews charges, procedure codes, and payments and develops contingency plans to adjudicate any outstanding charges
Accountable for all prior authorization, medical necessity and point of service/time of service cash collection activities
Responsible for financial management of non-operating accounts including endowments, gifts, physician recruitment packages and research accounts.

Patient Experience

Rounds frequently in patient care areas to ensure safety and quality standards are met and maintained.
Ensures providers and staff foster a culture of patient- and family-centered care and service excellence.
Partners with physicians and staff to ensure continuous quality improvement, particularly as it relates to patient experience
Regularly reviews CGCAHPS data and create and implement action plans as needed to meet department/practice, entity and system goals

Patient Access

Effectively manages clinical capacity to best meet consumer demand
Leverages key metrics, such as New Patient Lag Days, UHPS No Show, Time Utilization and others to drive optimal outcomes
Optimize the use of digital access tools to maximize access to patients, including SMN, Telehealth, PatientTrak and others.

Talent Management

Interviews, selects, trains, supervises, evaluates and coaches employees
Meets monthly with each physician to review financial performance and key practice indicators
Implements a staffing plan that effectively addresses department/division needs and productivity measures

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

Bachelor's Degree (Required)
Master's Degree (MBA or MHA) (Preferred)

Work Experience

5+ years progressive practice operations management experience (Required)
2+ years in the Administrator role and have demonstrated success in all administrator competencies, if internal candidate

Knowledge, Skills, & Abilities

Experience with strategic projects, system improvement efforts or core portfolio growth. (Required proficiency)
Strong PC skills including demonstrated expertise in MS Excel/PPT/Project Management software. (Preferred proficiency)
Excellent written and verbal communication skills. (Required proficiency)
Ability to adapt and change to innovations. (Required proficiency)
Ability to prioritize initiatives. (Required proficiency)
Demonstrates success working independently. (Required proficiency)
Problem solve and think critically. (Required proficiency)
Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. (Required proficiency)

Licenses and Certifications