Clinical Administrative Assistant

Legacy BHC; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Legacy Behavioral Health Center, Inc. is seeking a Clinical Administrative Assistant for an in-person position at our West Melbourne location.

The role involves providing administrative and clinical support to leadership and the clinical team, with a focus on prior authorizations, caseload coordination, and HIPAA-compliant documentation. The ideal candidate has a High School diploma or equivalent and experience with medical records filing; bilingual abilities are a plus.

Qualifications

• High School diploma required; experience with medical records filing preferred.
• Bilingual abilities are a plus.
• Administrative support and data entry experience preferred.

Responsibilities

• Provide administrative and clinical support to the Clinical Director and team, focusing on prior authorization processing and caseload coordination.
• Review files, enter data, complete prior authorizations, and request billing buckets.
• Maintain HIPAA compliance and confidential documentation.

Skills

Administrative support

Data entry

Prior authorizations

HIPAA compliance

EMR systems

Microsoft Office

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

EMR software

Teams

Job description

Job Details

Career area Support Position Type Location 1924-1926 Dairy Road, West Melbourne, West Melbourne, FL 32904, United States Job ID

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Legacy Behavioral Health Center, Inc. is a community mental health center that has been serving residents of Martin, Okeechobee, St. Lucie and Indian River Counties since 2005. We are committed to improving the quality of life and level of performance of emotionally and behaviorally challenged infants, children, adolescents, families and adults through an array of evidence based and diverse services.

www.legacybhc.com

We are currently seeking a Clinical Administrative Assistant * In Person Position *

JOB RESPONSIBILITIES

Under supervision, provides administrative and clinical support to the Clinical Director, Clinical Consultants, and Clinical Team within the TBOS/OP Department, with a focus on prior authorization processing, caseload coordination, waitlist follow-up, and related administrative duties.

PROCESSING DUTIES

• Provide support to the Clinical Director, Clinical Consultants, and Clinical Team.
• Review files, enter data, complete prior authorizations (PAs), create authorization requests, and request billing buckets.
• Review faxes from insurance companies regarding prior authorization approvals or denials.
• Review the waitlist, contact clients, and document encounters.
• Assign and remove cases from clinicians’ caseloads as directed by the Clinical Consultant.
• Escalate calls to the Clinical Management Team as needed.
• Maintain accurate documentation of all submissions.
• Ensure compliance with HIPAA and organizational confidentiality policies.
• Utilize Microsoft products, Outlook, Teams, and the electronic medical record (EMR) system as required.

EDUCATION REQUIREMENTS

Minimum of High School or Equivalent. Experience with Medical records filing and processing preferred.

Bilingual preferred.

Additional Information

• This position is a Full-Time employee role (40 hr workweek)