Care Management Assistant

adventhealth; Ocala (FL); On-site; USD 23,419 - 37,195; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Job summary

AdventHealth in Ocala, FL is seeking a staff member to support patient care coordination and administrative tasks under RN or Social Work supervision. The role emphasizes strong communication with patients, families and the healthcare team, along with accurate data entry and regulatory documentation.

The position requires a high school diploma and office experience, preferably in a medical setting, and offers comprehensive benefits and the opportunity to contribute to coordinated post-acute care

Qualifications

• High school diploma or equivalent required.
• 1+ year office experience required.
• 1+ year office experience in a medical setting required.
• Previous data entry experience required.

Responsibilities

• Promotes excellent customer service through interactions with patients, physicians, care managers and the healthcare team.
• Coordinates patient care and services arrangements under the direction of an RN or SW Care Manager and in collaboration with the patient/family.
• Documents delivery of regulatory letters to patients or representatives in accordance with regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.

Skills

Interpersonal skills

Communication skills

Medical terminology

Clerical skills

Education

High School diploma

Tools

Microsoft Office

Word

Outlook

PowerPoint

Excel

Job description

Job Description

Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team. Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of an RN or SW Care Manager and in collaboration with the patient/family. Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations. Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Knowledge, Skills, and Abilities

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education

• High School Grad or Equiv [Required]

Work Experience

• 1+ office experience [Required]
• 1+ office experience, in a medical setting [Required]
• Previous data entry experience [Required]

Physical Requirements

Physical Requirements - Please click the link below to view work requirements. Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.11 - $27.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at https://info.flclearinghouse.com/

Benefits

• Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

EEO Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.