Clinical Admin Coordinator — Patient Care & Records

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network is seeking a hospital administrative assistant to provide clerical support to the clinical team, assisting with daily patient care tasks and acting as a key communications link between patients, staff, physicians, and departments.

Responsibilities include entering patient data, maintaining medical records, managing documents from admission to discharge, and supporting patient care by errands, light cleaning, and ensuring a conducive environment for quality

Qualifications

• High School graduate or GED.

Responsibilities

• Greet and assist patients, visitors, and staff as a receptionist.
• Answer patient call lights promptly and courteously.
• Maintain positive customer relations with physicians, visitors, and patients, using clear and respectful phone etiquette.
• Transfer calls to appropriate personnel efficiently.
• Handle phone inquiries with accuracy, courtesy, and confidentiality.
• Facilitate communication with ancillary departments as needed.
• Collaborate professionally with hospital departments.
• Serve as a resource for locating supplies and medical records.
• Communicate with physician offices about patient consultations and records.
• Adhere to departmental and hospital customer service standards.
• Maintain admit/discharge logs (census cards).
• Ensure timely patient admission, transfer, and discharge.
• Enter transport requests into EPIC Bed Management.
• Obtain signatures for Consent to Hospital and Medical Treatment Forms as needed.
• Make copies of Advanced Directives for patient charts.
• Complete consults in Epic accurately.
• Place calls for STAT requests.
• Follow downtime procedures for manual order entry (SRO, BCA Web, BCA Standalone).
• Prepare requisitions for services (e.g., maintenance, clinical engineering).
• Enter and record unit-based charges as needed.
• Run daily audits/reports in EPIC as directed by the department manager.
• Maintain current and old patient charts.
• Place forms and results into charts promptly.
• Copy and retrieve medical records as necessary.
• Keep charts organized and in designated order.
• Prepare charts for new patients, ensuring face sheets, labels, and armbands are included.
• Break down charts for discharged patients, placing the face sheet on top.

Education

High School graduate or GED

Job description

The Christ Hospital Health Network is seeking a hospital administrative assistant to provide clerical support to the clinical team, assisting with daily patient care tasks and acting as a key communications link between patients, staff, physicians, and departments.

Responsibilities include entering patient data, maintaining medical records, managing documents from admission to discharge, and supporting patient care by errands, light cleaning, and ensuring a conducive environment for quality