Clinical Admin Assistant - Training & Tuition Discount

Horizon; Town of Orchard Park (NY); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Company culture

Diversity & Inclusion

Training programs

Team building

401(k) & profit-sharing

Student loan assistance

Paid time off & holidays

Tuition discount

Job summary

Horizon is seeking an Administrative Assistant to join our Orchard Park clinic. You will welcome visitors, support patients seeking mental health and substance use treatment, and manage scheduling across multiple platforms.

Excellence in customer service and a high school diploma are required, with at least two years in related fields. We offer a collaborative, team-based environment, comprehensive benefits, and opportunities for professional growth as we support patients and staff in delivering

Qualifications

• High school diploma with 2 years of experience within the customer service or behavioral health field required.

Responsibilities

• Welcome all visitors to create an exceptional patient experience with every interaction.
• Work in a demanding, fast-paced environment that adapts to industry standards while assisting patients seeking mental health and substance use treatment.
• Interact with patients using the EHR and other systems, oversee all scheduled appointments, assist with medication refill requests, prepare charts and record requests.
• Support the day-to-day needs of clinical and medical staff, manage, triage, and support administrative responsibilities, and coordinate referrals and transportation as needed.
• Engage in creative problem solving to support overall clinic operations.

Skills

Customer service

Education

High school diploma

Job description

Horizon is seeking an Administrative Assistant to join our Orchard Park clinic. You will welcome visitors, support patients seeking mental health and substance use treatment, and manage scheduling across multiple platforms.

Excellence in customer service and a high school diploma are required, with at least two years in related fields. We offer a collaborative, team-based environment, comprehensive benefits, and opportunities for professional growth as we support patients and staff in delivering