Clinical Account Managers Neurosurgery

Chronos Consulting; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in noninvasive neurosurgery is seeking a Clinical Account Manager to drive commercial utilization of innovative treatment solutions. This home office-based role involves extensive travel (about 70%) to collaborate with existing and new clients, ensuring clinical and commercial success. You will be a trusted partner, influencing hospital functions and navigating the complex landscape of patient care. With a focus on relationship building and strategic communication, this position offers an exciting opportunity to make a significant impact in the medical field while working with cutting-edge technology. If you are driven, self-motivated, and ready to take on challenges, this role is perfect for you.

Qualifications

• 5+ years in sales or technical program development for medical devices.
• Strong technical skills or background in science, engineering, or clinical fields.

Responsibilities

• Develop programs for clinical and commercial success in neurosurgery.
• Achieve annual goals for treatments and revenue from customer sites.

Skills

Sales Experience

Technical Skills

Relationship Building

Critical Thinking

Communication Skills

Project Management

Education

Bachelor's Degree in Science

Master's Degree

MBA

Tools

Advanced Medical Device Systems

Customer Relationship Management (CRM)

Job description

Our client is a leader in noninvasive treatment solutions in neurosurgery. These treatments are now FDA approved and CE marked and provide a platform to expand the use of this non-invasive surgical tool for treatments in the human brain.
The overall goal of the CLINICAL ACCOUNT MANAGERS is to help drive commercial utilization at new and existing neurosurgical customers. The purpose of this role is to increase the number of patients treated to reach business profitability through recurring revenue and demonstrated models of service line success.

Locations:
1) Southeast/Central (Chicago, Detroit, Indianapolis, Nashville, Atlanta, Miami area)
2) Major Western/Southwest city (LA, SF, Seattle, Salt Lake City, Phoenix, Las Vegas, Denver, etc).

The location must be within easy access of a major airport for direct flights within the region.

This is a home office based position with extensive travel of about 70%. Occasional weekend travel and/or weekend work may be required. Travel to customer sites, trade shows, national organizations meetings, HQ, payer organizations, and internal meetings.

REQUIREMENTS:
Expected background: 5+ years (3+ with Masters) as sales/operational support/technical-clinical program development of advanced medical device systems in a customer-facing program development role.
Experience implementing new service lines/project managing novel technology, techniques, and/or devices is a plus.
Scientific (BS, MS), technical (engineer) or clinical background (nurse, radiology technician) or MBA and commercial/sales/marketing background with strong technical skills or inspirations.
Relationship building and ability to influence sites from both bottom-up and top-down across hospital functions.
Executes with drive, self-motivation, accountability, and reliability.
Critical thinking with an eye toward understanding the big picture, the ability to problem solve, creatively bring solutions to customer.
Communication skills with internal and external stakeholders to articulate the vision, rally towards a common goal, and build execution support.
Operate independently and coordinate efforts with peers.

RESPONSIBILITIES:
Focus in brain applications (neurosurgery).
Main responsibility is to work with existing and new install-base sites to develop a program to achieve clinical and commercial success.
Achieve annual goals of number of treatments and revenues from the sites (service and disposables).
Embed into customer environment and gain in-depth knowledge of their hospital operations, patient flow, and financial model with the focus on business and operational outcomes.
Be a trusted partner to the customer (in clinical, technical, and business aspects) with the ability to influence and have a seat at customer table for driving program success.
Interface between site and marketing and PR teams to promote the program and drive patient interest.
Interface between site and reimbursement to share best practices for navigating the insurance landscape.