Clinic Technician I - Needed for DOT Direct Observations in Houston

Energy Jobline ZR; Houston (TX); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

On-the-job training

Job summary

Energy Jobline ZR in Houston is seeking a part-time Testing Assistant for a Fastest Labs collection site. No experience is necessary as on-the-job training is provided.

You will perform specimen collections, handle basic customer interactions, and manage light data entry and invoicing while supporting the team in daily operations.

Qualifications

• Fluency in Spanish.
• Speaking and listening to English clearly on a telephone.
• Reading English at an average adult level.
• Writing English clearly.
• Availability for a flexible, part-time schedule including mornings, afternoons, or weekends.
• Ability to respond to pre-scheduled onsite testing after hours and on weekends.

Responsibilities

• Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
• Test urine and saliva specimens using rapid screening devices.
• Follow chain-of-custody procedures for non-rapid tests and complete necessary paperwork.
• Conduct mobile testing at customer sites; shift times may vary with compensation.
• Collect payments and generate/update invoices for clients.
• Report test results to clients using approved reporting protocols.
• Handle inquiries and schedule appointments.
• Maintain a clean, organized testing area and assist with office duties.

Skills

Fluency in Spanish

English communication

Reading English

Writing English

Education

Certified Phlebotomist

Job description

Job DescriptionJob Description

*** ON THE JOB TRAINING - NO EXPERIENCE NECESSARY ***

Basic Functions

Handle the testing of customers and client donors, answer business telephone, customer communications, and assist in the day-to-day operation of the Fastest Labs collection site.

Primary Responsibilities

• Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
• Test urine and saliva specimens utilizing instant or rapid screening devices.
• For non-rapid tests, perform specimen collections following proper chain of custody collection procedures, properly package specimen, ship package with appropriate courier and properly finish necessary paperwork.
• If requested, conduct testing at customer sites. These mobile assignments may occasionally fall outside of standard shift hours and will be scheduled/compensated in accordance with company part-time policies.
• Collect payment from donor (when applicable).
• Generate/update invoices daily for later processing for clients.
• Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
• Handle potential customer inquiries and follow telephone script to persuade callers to schedule a sales appointment or come into the Fastest Labs collection facility for testing.
• Daily data entry in accounting software, as well as other pertinent tasks associated with bookkeeping.

Secondary Responsibilities

• Maintain a clean, organized, and fresh appearance of the entire office, reception area and testing areas throughout the assigned shift.
• Always contribute to a positive work climate and to the overall team effort of the company.
• Assist with the maintenance and preparation of testing products, forms and equipment during downtimes.
• Monitor and track supplies and inventory during shifts to assist the manager with timely reordering.
• Perform all office functions and other reasonable, related duties as assigned or requested by management.
• Participate in routine facility upkeep on a rotating shift basis (e.g.- vacuuming the office, cleaning restrooms, wipe down countertops and tables.

Essential Qualifications

• Speaking and hearing English clearly on a telephone.
• Persuading callers to schedule a collection.
• Reading English on an average adult level.
• Writing English clearly.
• Compiling results of telephone calls.
• Availability: Ability to work a flexible, part-time schedule which may include specific morning, afternoon, or weekend shifts as agreed upon at hire.

Special Requirements

• Ability to use a personal computer and navigate company software systems.
• Ability to withstand regular physical contact with urine, hair, saliva, fingernail dust, and cleaning solutions.
• Ability to lift 50 pounds, bend, twist, stoop, kneel, reach, push, pull, and carry items.
• Ability to sit or stand at a desk for extended periods during the shift.

Qualifications

• Fluency in Spanish.
• Certified Phlebotomist.
• Ability to respond to pre-scheduled onsite testing after hours and on weekends (subject to shift differentials or on-call compensation policies).