Clinic Technician

D&R RAINIER LABS LLC; Washington; On-site; USD 22,000 - 33,000; Full time

Job summary

Fastest Labs in the United States is seeking a Clinic Technician for a dual-role position that combines administrative duties with clinical testing responsibilities. You will handle appointments, payments, and sample collection processes.

The ideal candidate is energetic, highly organized, and customer-focused; strong communication skills are essential. Training and certification will be provided, and safety protocols with PPE are required.

Qualifications

• Fluent in English (speaking, reading, and writing).
• Strong phone and interpersonal communication skills.
• Comfortable working with biological specimens (PPE provided).
• Able to lift 35 lbs and perform physical tasks like bending, stooping, and standing for periods.
• Basic computer skills (data entry, email, file management).

Responsibilities

• Answer inbound calls, follow scripts, and schedule testing appointments.
• Perform DOT and non-DOT specimen collections (urine, saliva, hair, fingernail, DNA, alcohol).
• Ensure proper chain of custody, packaging, and courier shipping.
• Collect and record payments from clients.
• Report test results accurately per client protocols.
• Maintain and inventory testing supplies.
• Follow up on service leads via phone or email and conduct outbound sales calls to promote services.
• Always contribute to a positive work climate and to the overall team effort of the company.
• Assist with office organization and general cleanliness of the entire office, reception and testing areas.
• Perform all office functions and other related duties as assigned or requested.

Skills

Energetic

Detail-oriented

Customer service

Communication skills

Team player

Job description

Job Description

About Fastest Labs

Fastest Labs is a national leader in drug, alcohol, and DNA testing services. We specialize in providing fast, clean, and reliable testing for individuals and businesses of all sizes. As our company continues to grow, we're looking for motivated individuals to grow with us.

Position Overview

We're hiring an enthusiastic and detail-oriented Clinic Technician for a dual-role position that includes administrative duties and clinical testing responsibilities. If you're energetic, quick to learn, and eager to deliver top-tier service, we’ll provide the certification and training needed to succeed.

PLEASE NOTE: Currently seeking male applicants only due to U.S. Department of Transportation observed urine drug testing requirements (49 CFR Part 40 Subpart E).

Key Responsibilities

• Answer inbound calls, follow scripts, and schedule testing appointments
• Perform DOT and non-DOT specimen collections (urine, saliva, hair, fingernail, DNA, alcohol)
• Ensure proper chain of custody, packaging, and courier shipping
• Collect and record payments from clients
• Report test results accurately per client protocols
• Maintain and inventory testing supplies
• Follow up on service leads via phone or email and conduct outbound sales calls to promote services
• Always contribute to a positive work climate and to the overall team effort of the company
• Assist with office organization and general cleanliness of the entire office, reception and testing areas
• Perform all office functions and other related duties as assigned or requested

Who We're Looking For

Personal Attributes:

• ENERGY, ENERGY, ENERGY!
• Fast learner with a sense of urgency
• Passion for customer service
• Highly organized with STRONG attention to detail
• Effective communicator and team player

Qualifications

• Fluent in English (speaking, reading, and writing)
• Strong phone and interpersonal communication skills
• Comfortable working with biological specimens (PPE provided)
• Able to lift 35 lbs and perform physical tasks like bending, stooping, and standing for periods
• Basic computer skills (data entry, email, file management)

Company Description

Fastest Labs is a national leader in drug, alcohol, and DNA testing services. We specialize in providing fast, clean, and reliable testing for individuals and businesses of all sizes. As our company continues to grow, we're looking for motivated individuals to grow with us.