Clinic Support & Patient Access Specialist

STG International, Inc.; Town of Potsdam (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

STG International, Inc. seeks a Medical Support Assistant to provide clerical and administrative support for a Community Based Outpatient Clinic (CBOC).

You will greet and check in patients, maintain records, schedule appointments, and coordinate clinic flow to ensure smooth patient care. The role involves managing patient data, supporting the VA system workflow, and collaborating with the medical team to ensure privacy and timely services.

Qualifications

• Clerical and administrative support experience for a clinic or health setting.
• Greet, check in patients and update records accurately.
• Schedule and coordinate patient appointments and clinic flow.
• Maintain patient data and electronic logs/files.
• Assist in team huddles and in coordinating patient care.

Responsibilities

• Greets and checks in patients, updating records as necessary.
• Maintains electronic logs/files in conjunction with the consult/appointment process.
• Schedules new and established patient appointments.
• Coordinates patients' schedules and clinic flow.
• Performs clerical and administrative functions to maintain patient data.
• Tracks and facilitates completion of encounters and consults.
• Assists in the coordination of supplies/equipment.
• Maintains confidentiality of all information and support patients' privacy, rights, and safety.

Job description

STG International, Inc. seeks a Medical Support Assistant to provide clerical and administrative support for a Community Based Outpatient Clinic (CBOC).

You will greet and check in patients, maintain records, schedule appointments, and coordinate clinic flow to ensure smooth patient care. The role involves managing patient data, supporting the VA system workflow, and collaborating with the medical team to ensure privacy and timely services.