Clinic Support Associate — Front Desk & Patient Care

Metro Physical & Aquatic Therapy

New York (NY)

On-site

USD 23,000 - 28,000

Full time

5 days ago

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Job summary

Metro Physical & Aquatic Therapy in New York is seeking a Clinic Support Associate for immediate, long-term employment. You will manage front desk operations, assist clinicians with patient care, and ensure a welcoming experience for every patient.

Days & Hours: Monday/Wednesday 8am-8pm, Tuesday/Thursday 10am-2pm, Friday 10am-6pm. This hands-on role supports patient flow, appointment scheduling, data entry into the EMR, and collaboration with the care team to promote patient comfort and

Qualifications

High school diploma or GED required.
1 year medical office experience preferred, EMR familiarity a plus.
1 year customer service experience preferred.
Proficiency in Google Suite required.
Strong communication and teamwork skills expected.
Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

Greets and welcomes patients and visitors with a warm, upbeat attitude.
Manages appointment scheduling to maximize provider time and treatment room usage.
Maintains on-time patient flow and notifies clinicians of arrivals or delays.
Performs data entry into the EMR system with accuracy.
Assists patients during therapy and educates on equipment use and safety.
Maintains patient confidentiality per HIPAA guidelines.