Clinic Supervisor — Orthopedic Practice Ops Leader

OrthoArizona; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Basic Life Insurance

Employee Assistance Program

Voluntary Short- & Long-Term Disabled

401(k) Plan

Paid Time Off

Job summary

OrthoArizona in Phoenix, AZ, is seeking a Clinic Supervisor to lead day-to-day operations for front and back-office teams in a fast-growing orthopedic practice.

You will train staff, coordinate coverage with the Clinic Manager, ensure policy compliance and high-quality patient care, and serve as a point of contact for escalations while supporting EMR training and collaboration with other departments.

Qualifications

• Medical industry knowledge including medical terminology.
• Working knowledge of computer programs and technologies within a medical office setting.
• Excellent written and verbal communication skills.
• High school diploma or GED.
• Maintains CPR certification.

Responsibilities

• Manage day-to-day front and back-office operations.
• Train new hires on clinical policies and patient care standards.
• Assist Clinic Manager with staffing schedules and coverage.
• Review and approve PTO/timecards.
• Conduct regular 1:1 coaching and performance reviews.
• Assist with disciplinary actions or performance concerns.
• Coordinate with Billing, Administrative centers, DME, etc.
• Ensure patient care workflows align with policies.
• Handle patient escalations or complaints.
• Provide EMR software trainings and act as subject matter expert.
• Perform other duties as assigned.

Skills

Medical terminology

Insurance terms

Computer skills

Communication skills

CPR certification

Education

High school diploma or GED

Tools

EMR software

Job description

OrthoArizona in Phoenix, AZ, is seeking a Clinic Supervisor to lead day-to-day operations for front and back-office teams in a fast-growing orthopedic practice.

You will train staff, coordinate coverage with the Clinic Manager, ensure policy compliance and high-quality patient care, and serve as a point of contact for escalations while supporting EMR training and collaboration with other departments.