Clinic Supervisor

Cardiac Study Center; Silverdale (WA); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health insurance

Dental & vision plans

FSA/HSA options

Retirement matching

Paid vacation & floating holidays

Mental health resources

Job summary

Cardiac Study Center in Gig Harbor, WA is seeking a Clinical Supervisor to lead day-to-day operations at our cardiology clinics. You will supervise staff, optimize workflows, ensure regulatory compliance, and drive improvements in patient experience and provider engagement.

You will partner with directors and clinicians to align daily practice with strategic goals, mentor teams, and support a patient-first culture across campuses.

Qualifications

• 3+ years of healthcare operations experience with supervisory responsibility.
• Strong understanding of ambulatory operations, staffing, and healthcare finance.
• Experience managing teams, resolving conflicts, and driving performance.
• Proficiency in Microsoft Office and standard clinic systems.

Responsibilities

• Lead and support clinic operations to meet performance benchmarks and deliver outstanding care.
• Oversee patient scheduling, staff timecards, and clinic coverage planning.
• Resolve patient concerns using service recovery techniques and identify areas for operational improvement.
• Mentor and develop clinical and administrative team members, promoting staff engagement and growth.
• Collaborate with leadership to identify strategic initiatives and implement clinic-based improvements.
• Ensure compliance with local, state, and federal healthcare regulations, including infection prevention and emergency preparedness.
• Support organizational culture through active communication, collaboration, and role modeling.

Skills

Healthcare operations leadership

Staff supervision

Conflict resolution

Performance improvement

Education

Associate's degree in Healthcare Administration, Health Sciences, or related field

Tools

Microsoft Office

EMR/EHR systems (Epic preferred)

Job description

Clinical Supervisor

Cardiac Study Center – Gig Harbor, WA (Onsite)

Who We Are

At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.

We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you'll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day.

Why should you work with us?

• Strategic leadership – Help shape the future of cardiology care by leading operations at our Gig Harbor & Silverdale cardiology clinics.
• Collaborative environment – Work closely with providers, support staff, and leadership to foster a team-oriented, patient-first culture.
• Professional growth – Play a key role in service excellence, access expansion, and staff development while advancing your leadership journey.
• Meaningful impact – Your leadership ensures our clinics run smoothly, efficiently, and compassionately for patients and team members alike.

The Position

As a Clinical Supervisor, you will oversee the daily operations of our Gig Harbor & Silverdale cardiology clinics. This leadership role is responsible for supervising clinic staff, optimizing workflows, ensuring regulatory compliance, and driving performance in patient experience, provider engagement, and operational efficiency. You'll partner with directors, managers, providers, and staff to align daily practice with broader strategic goals.

Your Day-to-Day Work

• Lead and support clinic operations to meet performance benchmarks and deliver outstanding care.
• Oversee patient scheduling, staff timecards, and clinic coverage planning.
• Resolve patient concerns using service recovery techniques and identify areas for operational improvement.
• Mentor and develop clinical and administrative team members, promoting staff engagement and growth.
• Collaborate with leadership to identify strategic initiatives and implement clinic-based improvements.
• Ensure compliance with local, state, and federal healthcare regulations, including infection prevention and emergency preparedness.
• Support organizational culture through active communication, collaboration, and role modeling.

Environment and Shift Details

This is a full-time, exempt, onsite position based out of our Gig Harbor & Silverdale cardiology clinics. The role requires frequent in-person interactions with staff and providers, moderate office-based responsibilities, and occasional travel between local clinic sites.

Experience & Qualifications

Must-Haves

• 3+ years of progressive experience in healthcare operations with leadership or supervisory responsibility
• Strong understanding of ambulatory operations, staffing, and basic healthcare finance
• Experience managing teams, resolving conflict, and driving performance
• Proficiency in Microsoft Office and standard clinic systems

Nice-to-Haves

• Associate's degree in Healthcare Administration, Health Sciences, or related field (or equivalent experience)
• Experience in cardiology or specialty care
• Familiarity with EMR systems (Epic preferred).
• Background in revenue cycle optimization or performance improvement

Pay and Benefit Expectations

While you're focused on leading and supporting our gig Harbor & Silverdale clinic teams, we're focused on taking care of you with:

• Competitive salary $33.78- $54.92 (DOE)
• Comprehensive health insurance (with zero-cost premiums)
• Dental & vision plans
• FSA/HSA options
• Retirement matching
• Paid vacation & floating holidays
• Mental health resources, and more!

Bring your leadership skills to a team that puts people—and hearts—first.