Clinic Scheduling Specialist: Patient Care & Coordination

Community Health Systems; Naples (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Licensure reimbursement

Student loan assistance

Job summary

Community Health Systems is seeking a Scheduling Specialist to manage scheduling processes at Physicians Regional Medical Center in Naples, Florida. This role involves coordinating patient appointments and serving as a liaison among patients, medical staff, and administrative teams. Key qualifications include an Associate Degree in a related field and experience with EMR systems. A robust benefits package is offered for full-time employees, including health insurance and 401(k).

Qualifications

• Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of appointment confirmations and cancellations.
• Accurately enters and updates patient information into the EHR.
• Works closely with medical staff to optimize provider schedules.
• Tracks and manages patient cancellations and no-shows.
• Provides general administrative assistance, including answering calls.

Skills

Appointment scheduling

Patient flow management

Organizational skills

Communication skills

Detail-oriented

Microsoft Office Suite

Education

Associate Degree or certification in Healthcare Administration

Tools

Electronic medical record (EMR) systems

Scheduling software

Job description

Community Health Systems is seeking a Scheduling Specialist to manage scheduling processes at Physicians Regional Medical Center in Naples, Florida. This role involves coordinating patient appointments and serving as a liaison among patients, medical staff, and administrative teams. Key qualifications include an Associate Degree in a related field and experience with EMR systems. A robust benefits package is offered for full-time employees, including health insurance and 401(k).