Clinic Scheduling Specialist: EPIC Expert

The University of Iowa; Iowa City (IA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Health insurance

Dental insurance

Life insurance

Disability insurance

Retirement contributions

Job summary

University of Iowa Health Care—Iowa River Landing in Iowa City is seeking a 100% Clinic Services Specialist to schedule patient appointments across multiple outpatient clinics. You will work with the EPIC system, coordinate provider schedules, and support the Patient Appointment Center and front-line staff to ensure efficient operations.

Requirements include a Bachelor’s degree or equivalent, 6 months to 1 year of admin experience, and strong communication skills.

Qualifications

• A Bachelor’s degree or an equivalent combination of education and experience.
• Typically (6 months – 1 year) administrative experience
• Proficiency in computer spreadsheet and database applications
• Excellent written and verbal communication skills
• Experience with the Epic system
• Experience scheduling in an outpatient clinic setting
• Knowledge of University of Iowa Health Care policies, procedures, and regulations

Responsibilities

• Responsible for scheduling patient appointments and visits in multiple outpatient clinics using the EPIC system.
• Assists with problem solving of scheduling issues.
• Follows the scheduling policies to facilitate all patient appointments.
• Provides back up for outpatient scheduling departments performing scheduling maintenance functions as deemed necessary.
• Coordinate’s provider schedules (Master schedules, daily templates and clinic closures) for clinics as assigned.
• May perform other duties as assigned.

Skills

Communication

Administrative skills

Scheduling

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

EPIC system

Spreadsheet software

Database software

Job description

University of Iowa Health Care—Iowa River Landing in Iowa City is seeking a 100% Clinic Services Specialist to schedule patient appointments across multiple outpatient clinics. You will work with the EPIC system, coordinate provider schedules, and support the Patient Appointment Center and front-line staff to ensure efficient operations.

Requirements include a Bachelor’s degree or equivalent, 6 months to 1 year of admin experience, and strong communication skills.