Clinic Scheduling & Billing Specialist

Baton-Rouge-Genera; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Generous PTO

Flexible positions

Fit! program

Job summary

Baton Rouge General is seeking a Medical Office Specialist to join our busy clinic team. You will greet visitors, answer calls, and schedule appointments while supporting billing and patient records processes in a coordinated, patient‑focused environment.

Proven accuracy in data entry, HIPAA awareness, and familiarity with clinic workflows will help you thrive. We offer comprehensive benefits, development opportunities, PTO, and a flexible work culture within our Baton Rouge facilities.

Qualifications

• Friendly, courteous and customer-focused with a team-oriented mindset.
• Strong attention to detail with the ability to manage scheduling and billing accurately.
• Prior experience with billing, scheduling, and general office duties in a clinic setting.

Responsibilities

• Greet visitors, answer phone calls, and schedule patient appointments using the clinic's computer system.
• Coordinate transportation needs and communicate special patient requirements with appropriate staff.
• Manage patient charts and documentation: enter patient charges, maintain files, fax, mail, and file necessary materials.
• Support billing operations: identify required billing information, complete and submit insurance claims, manage account balances and updates.
• Review and resolve billing discrepancies, rebilling requests, and maintain records of actions taken.
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up.
• Collaborate with medical records and administrative teams to maintain accurate patient information.

Skills

Friendly demeanor

Customer-focused

Scheduling

Billing

Data entry

Typing 45 wpm

HIPAA familiarity

Education

High school diploma

Tools

Billing software

Scheduling software

Job description

Baton Rouge General is seeking a Medical Office Specialist to join our busy clinic team. You will greet visitors, answer calls, and schedule appointments while supporting billing and patient records processes in a coordinated, patient‑focused environment.

Proven accuracy in data entry, HIPAA awareness, and familiarity with clinic workflows will help you thrive. We offer comprehensive benefits, development opportunities, PTO, and a flexible work culture within our Baton Rouge facilities.