Clinic Scheduler - Full Time

trinityhealth; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

The Scheduler at Trinity Health coordinates inpatient and outpatient procedures, tests, and surgeries across multiple facilities, ensuring efficient provider schedules and clear communication with patients and physicians. This role manages preauthorization and triages calls, maintains scheduling systems, and supports a positive patient experience while adhering to department and insurance requirements.

Full-time, day shift, 40 hours per week; MercyOne Health System offers competitive

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.

Responsibilities

• Schedules and reschedules patient procedures, tests, and surgeries across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments to ensure room availability and equipment.
• Informs patients with appointment details and prep instructions; schedules follow-up appointments as directed by physicians.
• Adapts to changes and updates scheduling systems promptly.

Skills

Scheduling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Scheduling systems

Job description

Employment Type: Full time Shift: Day Shift

Description:

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Minimum Qualifications

High school diploma or equivalent required.

2 years of experience in a medical or healthcare setting is required.

Hours

Full Time; 40 hours/week

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.