Clinic Scheduler – Days

North Sunflower; Ruleville (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Blue Cross Blue Shield

State Retirement

Vacation

Holidays

Sick Time

Vision

Short and Long Term Disability

Discount Employee Pharmacy Program

Clinic Visits at no cost

Job summary

Sunflower Rural Health Clinic in Ruleville, MS is seeking a front desk/medical receptionist to greet patients, schedule visits and manage check-in/check-out with accuracy. The role supports billing staff and maintains confidential medical records in line with HIPAA guidelines.

The position emphasizes high-quality customer service, efficient office operations, and accurate data entry for demographics and insurance information.

Qualifications

• High school education or its equivalent is required.
• Prior scheduler experience preferred.

Responsibilities

• Answers telephones, triages messages and schedules patients’ appointments.
• Calls patients to remind and reschedule appointments when needed.
• Performs check-in with new and existing patients, updating demographics and insurance.
• Performs check-out including collection of payments.
• Creates, updates, and maintains medical records per clinic policies.
• Assists with end-of-day reconciliation and financials for the practice.
• Collaborates with administrator and billing department for account resolutions.
• Revises and maintains financial records as required by policy.
• Provides documentation for claims management and assists with insurance forms.

Skills

HIPAA compliance

Phone handling

Scheduling patients

Medical records management

Billing support

Accounts reconciliation

Insurance forms

Education

High school education or equivalent

Job description

Summary:Greets patients and registers them with current, accurate demographic information. Schedules future appointments and assists the provider with office duties. Serves as liaison with professional billing staff. Responsible for efficient administration of office operations. Performs duties in a manner consistent with Sunflower Rural Health Clinic to ensure accomplishment of objectives.

Essential Functions:

• Provides excellent service to our customers following the Sunflower Rural Health Clinic core values, Sunflower Rural Health Clinic customer service standards and behavioral expectations.
• Maintains confidentiality according to HIPAA guidelines at all times.
• Answers telephones, triages messages and schedules patients’ appointments.
• Will call the patient and remind patient of upcoming appointments.
• Will call the patient and attempt to reschedule any missed or cancelled appointments.
• Performs patient “check in” process including registers new patients, updating of demographic and insurance information, as needed.
• Performs patient “check out” process including collection of payments.
• Assists patients and responds to all requests for assistance and information using a professional manner, as needed.
• Creates, updates, and maintains medical records per Sunflower Rural Health Clinic and practice/clinic policies as needed
• Assists with end of day/month reconciliation and financials for the practice/clinic.
• Analyzes requests for review or reconsideration when payment is inadequate or inappropriate.
• Collaborates with administrator and billing department for resolutions of accounts.
• Revises and maintains financial records mandated by facility policy.
• Prepares account information for litigation.
• Provides supportive documentation for claims management.
• Assists with specialized insurance forms.

MinimumQualifications:

• A High school education or its equivalent is required
• Prior experience as a scheduler preferred

Great Benefits Include:

• Blue Cross Blue Shield,
• State Retirement
• Vacation
• Holidays
• Sick Time
• Vision
• Short and Long Term Disability
• Discount Employee Pharmacy Program at our Pharmacy
• Clinic Visits at no cost to full-time employees

If you feel you want a challenge with excellent benefits,
please complete an application using the link below:

This institution is an Equal Opportunity Employer and Provider. NSMC Complies with applicable federal civil rights and does not discriminate on the basis of the age, race, color, creed ethnicity, region, national origin, marital status, sex, sexual orientation, gender identity or expression, disability, association, veteran or military status, or any other basis prohibited by federal, state or local law.