Clinic Scheduler

Avera; Cresco (IA); On-site; USD 32,000 - 38,000; Full time

Job summary

Avera Cresco, IA is seeking a full-time Office Assistant to join our patient services team. The role centers on coordinating patient appointments, answering calls, taking messages, and routing inquiries to the appropriate staff in a timely manner.

The position requires strong communication, confidentiality, and basic computer skills. You will work in a patient-facing environment during day shifts, contributing to efficient clinic operations and positive patient experiences in our local community.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology or completion of a medical terminology course within the first year.
• Six months of office experience, preferably in a medical setting.
• Ability to maintain a high degree of confidentiality.
• Ability to work with people in a courteous and collegial manner.
• Ability to perform multiple tasks simultaneously.
• Must be able to adapt to changing priorities and handle interruptions.
• Must have computer skills.

Responsibilities

• Reschedules appointments and answers phones.
• Takes messages and routes calls as needed.

Skills

Confidentiality

Multi-tasking

Computer skills

Customer service

Education

High School diploma or equivalent

Medical terminology course completed or in first year

Job description

Cresco, IA

Full time

R-260029674

Location:

Cresco, IA

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Join Our Team!

At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community.

Position Highlights

POSITION SUMMARY: Works Closely with patients in rescheduling appointments, answering phones, taking messages, and routing calls.

POSITION QUALIFICATIONS

• High School diploma or equivalent required.
• Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.
• Six months of office experience, preferably in a medical setting.
• Ability to maintain a high degree of confidentiality.
• Ability to work with people in a courteous and collegial manner.
• Ability to perform multiple tasks simultaneously.
• Must be able to change work priorities and cope with constant interruptions.
• Must have computer skills.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.