Clinic Rehab Assistant

Park Nicollet Health Services; Maple Grove (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Park Nicollet Health Services is seeking a Rehab Clinic Assistant to join our Physical Therapy team at multiple Minnesota locations. You will perform clerical and clinical tasks to support rehabilitation care teams and enhance patient experiences.

The ideal candidate has at least six months in a customer service or clinical setting, strong communication, and the ability to work independently under supervision.

Qualifications

• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Must be able to work independently under supervision of rehabilitation professionals and communicate effectively.
• Ability to work in a fast-paced environment with strong keyboarding and phone etiquette.

Responsibilities

• Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.
• Supports the daily operation of the rehab clinic, handling patient flow, scheduling, and basic equipment use.

Skills

Customer service

Verbal communication

Phone etiquette

Keyboarding

Confidentiality awareness

Job description

Job Description Park Nicollet is looking to hire a Rehab Clinic Assistant to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary
Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Work Schedule
90 FTE: Mon 7-330; Tue 930-6; Thurs 645-315; Fri 645-315; Saturday 715-315 e/o; Maple Grove, Minnetonka and Plymouth - hours and location may vary

Required Qualifications
Education, Experience or Equivalent Combination:

• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Licensure/ Registration/ Certification: NA
• Knowledge, Skills, and Abilities: Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments. Should have critical thinking skills and be able to problem-solve. Strong verbal communication, customer relations and listening skills are essential. Good telephone etiquette, money handling, and keyboarding skills are needed. Must be able to promote and maintain good customer relations and patient confidentiality. Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters) Ability to work in a fast-paced environment that includes switching between tasks. Comfortable working with computers and learning new equipment and software as needed within the scope of the role.

Preferred Qualifications
Knowledge, Skills, and Abilities: Knowledge of medical terminology.

Benefits
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.