Clinic Registration Rep II - Primary Care (Full-Time, Days)

Enloe Health; Chico (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Zero-premium medical plan

Dental plan

Retirement match

PTO

Extended sick leave

FSAs

Employee assistance program

Educational assistance

Job summary

Enloe Health’s EHW Primary Care Clinic in Northern California seeks a Clinic Registration Rep II to handle patient registrations, verify demographics and insurance, and schedule appointments. You will support referrals and authorizations while upholding Enloe Health values in a fast-paced clinic setting.

The role requires a Bachelor’s degree or six months in a medical office, plus strong customer service and MS Office skills; prior CPT/ICD knowledge is desirable.

Qualifications

• Bachelor’s degree or 6 months medical office experience with data collection, data entry and customer relations.
• Experience in surgical office settings and insurance verification is preferred.
• Familiarity with CPT procedure codes and ICD diagnosis coding is desirable.

Responsibilities

• Register and book patient appointments, collecting demographic, insurance, financial and clinical data accurately.
• Support referrals and/or authorizations to facilitate efficient operations and reimbursement.
• Maintain compliance with regulatory requirements and Enloe Health Core Values.

Skills

Customer service

Time management

Word processing

Excel

Outlook

Data entry

Typing

Education

Bachelor’s degree

Medical office experience (6 months)

Tools

Insurance verification

CPT/ICD knowledge

Data entry software

Job description

EHW Primary Care Clinic

Compensation range:

$20.76 - $28.03

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Clinic Registration Rep II position is designed to be a point of contact for patients both inside and outside the clinic setting. The Clinic Registration Rep II will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Position requires work supporting referrals and/or authorizations. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

• Bachelor’s Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Desired:

• Surgical office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

SKILLS / KNOWLEDGE / ABILITIES:

Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it’s earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance