Clinic Registration Rep II - ENT Clinic (Full-Time, Temporary, Days)

Enloe Health; Chico (CA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Zero-premium medical plan

Dental coverage

Retirement match

Generous PTO

Extended Sick Leave

FSAs

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health is seeking a Clinic Registration Rep II in Northern California to serve as the primary contact for patients inside and outside the clinic. You will accurately collect and analyze demographic, insurance, financial and clinical data necessary to register and book appointments under close supervision.

The incumbent will support referrals and/or authorizations, help promote efficient operations, expeditious reimbursement and optimal patient satisfaction while upholding Enloe Health’s

Qualifications

• Bachelor’s degree or 6 months experience in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.
• Experience in a medical office helps with patient access workflows and data accuracy.
• Knowledge of insurance verification and authorizations is a plus.

Responsibilities

• Register patients and collect required demographic, insurance, financial and clinical data to book appointments under supervision.
• Support referrals and authorizations to promote efficient operations and client satisfaction.

Skills

Data collection

Data entry

Customer relations

Typing

Customer service

Time management

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

Outlook

Job description

ENC Ear, Nose & Throat

Compensation Range

$20.76 - $28.03

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours

Days off: Fixed If fixed, days off: Saturday & Sunday

Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

Position Summary

The Clinic Registration Rep II position is designed to be a point of contact for patients both inside and outside the clinic setting. The Clinic Registration Rep II will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Position requires work supporting referrals and/or authorizations. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Minimum

EDUCATION / TRAINING / EXPERIENCE:

• Bachelor’s Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Desired

• Surgical office experience


• Insurance verification experience


• Knowledge of obtaining insurance authorizations.


• Knowledge of current CPT procedure codes and ICD diagnosis coding

Skills / Knowledge / Abilities

Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance


• Prescription and dental group insurance


• Retirement with employer match


• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned


• Extended Sick Leave


• Flexible Spending Accounts for unreimbursed medical expenses and dependent care


• Employee Assistance Program


• Educational Assistance