Clinic Registration Rep II - Interventional Endoscopy (Full-Time, Days)

Enloe Health; Chico (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Retirement match

Paid time off

Educational assistance

Job summary

Enloe Health in Chico, CA is seeking a Clinic Registration Rep II to accurately collect demographic, insurance, financial and clinical data to register and book patient appointments under close supervision.

This role provides routine patient access support to promote efficient operations, expeditious reimbursement and optimal patient satisfaction, including processing referrals and authorizations while upholding Enloe Health’s mission and Code of Conduct.

Qualifications

• Bachelor’s Degree OR 6 months experience in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Responsibilities

• Collect and analyze demographic, insurance, financial and clinical data to register and book patient appointments under supervision.
• Support referrals and/or authorizations as part of patient access workflow.
• Facilitate efficient operations and expeditious reimbursement while promoting customer satisfaction.

Skills

Customer service

Data entry

Typing

Microsoft Office Suite

Education

Bachelor’s degree or 6 months med office experience

Tools

Microsoft Word

Excel

Outlook

Job description

EHW Interventional Endoscopy

$20.76 - $28.03

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours

Days off: Fixed If fixed, days off: Saturday & Sunday

Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

Position Summary

The Clinic Registration Rep II position is designed to be a point of contact for patients both inside and outside the clinic setting. The Clinic Registration Rep II will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Position requires work supporting referrals and/or authorizations. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Minimum

EDUCATION / TRAINING / EXPERIENCE:

• Bachelor’s Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Desired

• Surgical office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

Skills / Knowledge / Abilities

Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance