Clinic Registration Rep II - Hematology Oncology (Per Diem, Days)

Enloe Health; Chico (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Zero-premium medical

Dental & vision

Retirement match

PTO

Extended sick leave

FSAs

Employee assistance

Education assistance

Job summary

Enloe Health in Chico, CA, is seeking a Clinic Registration Rep II to accurately collect and analyze patient data for registration and appointment booking. You will support referrals and authorizations while ensuring efficient operations and high-quality patient service.

The role requires data entry proficiency, insurance knowledge, and the ability to work in a fast-paced clinic environment, with a shift pattern of days and variable hours.

Qualifications

• Bachelor’s degree or 6 months of medical office experience handling clerical duties such as data collection, data entry, typing, customer relations and filing.
• Knowledge of CPT procedure codes and ICD diagnoses.
• Experience with insurance verification and obtaining authorizations is desired.

Responsibilities

• Collect and verify all required demographic, insurance and clinical data to register patients and book appointments.
• Provide routine patient access support to facilitate efficient operations and prompt reimbursement.
• Support referrals and authorizations as part of the patient access workflow.
• Adhere to regulatory and organizational codes of conduct while performing duties.

Skills

Data entry

Customer service

MS Word/Excel

Time management

Attention to detail

Education

Bachelor’s Degree

Tools

Microsoft Office

CRM software

Job description

ECC Hematology Oncology

Compensation range:

$20.76 - $28.03

Your rate of pay will be based on applicable experience

Shift: Days
Days off: Variable
Hours per pay period: Variable
Shift length: 8 Hours

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Clinic Registration Rep II position is designed to be a point of contact for patients both inside and outside the clinic setting. The Clinic Registration Rep II will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Position requires work supporting referrals and/or authorizations. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

• Bachelor’s Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Desired:

• Surgical office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

SKILLS / KNOWLEDGE / ABILITIES:

Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it’s earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email [e-mail] to receive a full summary of benefits.