Clinic Reg Rep II - Neuro Spine (Full-Time, Days)

Enloe Health; Chico (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

0-premium medical plan

Vision insurance

Dental coverage

Retirement with employer match

Paid time off (PTO)

Job summary

Enloe Health’s ENC Neuro Spine Clinic seeks a Clinic Registration Rep II to register patients, collect essential data, and facilitate appointments. This role emphasizes accurate data collection, customer service, and teamwork in a fast-paced setting.

The position supports referrals and authorizations, with pay based on experience. It requires a 8-hour day shift and on-site work in Northern California, contributing to high-quality patient access and satisfaction.

Qualifications

• Bachelor’s Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Responsibilities

• Register and book patient appointments for internal and external patients.
• Accurately collect and analyze required demographic, insurance, financial and clinical data.
• Support referrals and/or authorizations and ensure efficient operations.

Skills

Customer service

Data entry

Typing

Microsoft Word

Microsoft Excel

Outlook

Time management

Customer relations

Education

Bachelor’s Degree

6 months medical office experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

ENC Neuro Spine Clinic

Compensation Range

$20.76 - $28.03

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours

Days off: Fixed If fixed, days off: Saturday & Sunday

Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

Position Summary

The Clinic Registration Rep II position is designed to be a point of contact for patients both inside and outside the clinic setting. The Clinic Registration Rep II will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Position requires work supporting referrals and/or authorizations. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Minimum

EDUCATION / TRAINING / EXPERIENCE:

• Bachelor’s Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Desired

• Surgical office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

Skills / Knowledge / Abilities

Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance